Customer Account Representative

Ice Speak SocialLos Angeles, CA

About The Position

We are seeking a Customer Account Representative to manage client accounts, maintain strong relationships, and ensure customer satisfaction. This role involves direct communication with clients and coordination with internal teams.

Requirements

  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Basic computer and data entry skills
  • Ability to multitask and stay organized
  • Problem-solving mindset and attention to detail

Responsibilities

  • Manage and maintain assigned customer accounts
  • Build strong, long-term client relationships
  • Track account activity and maintain accurate records
  • Coordinate with internal teams to ensure service delivery
  • Resolve issues and escalate when necessary
  • Provide regular updates and follow-ups with clients

Benefits

  • Competitive pay
  • Paid training
  • Career growth opportunities
  • Supportive team environment
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