Customer Account Representative

Alphabe Insight IncAustin, TX
8d$56,000 - $59,000

About The Position

The Customer Account Representative serves as a key point of contact between the company and its clients. This role is responsible for managing accounts, maintaining strong client relationships, and ensuring consistent communication aligned with company standards. The ideal candidate demonstrates professionalism, attention to detail, and the ability to handle multiple accounts while delivering high-quality service.

Requirements

  • Strong verbal and written communication skills
  • High level of organization and attention to detail
  • Ability to manage multiple accounts simultaneously
  • Professional demeanor and client-focused mindset
  • Strong problem-solving and critical-thinking abilities
  • Ability to work independently and collaboratively

Responsibilities

  • Act as the primary contact for assigned client accounts
  • Maintain accurate and up-to-date client records
  • Respond to client inquiries in a timely and professional manner
  • Coordinate internally to ensure client needs are met efficiently
  • Monitor account activity and identify opportunities for service improvement
  • Ensure compliance with company policies and communication standards

Benefits

  • Competitive salary ($56,000 – $59,000 annually)
  • Growth opportunities within the organization
  • Structured onboarding and ongoing training
  • Supportive and professional work environment
  • Long-term career development pathways
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