Customer Account Representative

Alphabe Insight Inc • Cincinnati, OH

5h • $53,000 - $57,000

About The Position

Swift7 Consultants is seeking a Customer Account Representative to join our Cincinnati team. This role is designed for a driven and detail-oriented professional who thrives in client-facing environments and values relationship-building.
As a Customer Account Representative, you will serve as a primary point of contact for assigned accounts, ensuring client satisfaction, resolving inquiries, and identifying opportunities to enhance service delivery and account growth.

Requirements

• Strong communication and interpersonal skills
• Professional demeanor and client-focused mindset
• Excellent organizational and time management abilities
• Analytical thinking and problem-solving skills
• Ability to work both independently and within a team structure
• Adaptability in a fast-paced business environment

Responsibilities

• Manage and maintain relationships with assigned customer accounts
• Serve as the main liaison between clients and internal teams
• Address client inquiries, provide accurate information, and resolve concerns in a timely manner
• Monitor account performance and identify opportunities for improvement or expansion
• Maintain detailed account records and prepare reports as needed
• Support onboarding processes for new clients
• Collaborate with team members to meet company performance objectives

Benefits

• Competitive annual salary ($53,000 – $57,000)
• Clear growth opportunities within the organization
• Professional development and ongoing training
• Supportive and structured team environment
• Performance-based advancement pathways
• Full-time, stable employment with long-term career potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed