Customer Account Representative

Swift7 Consultants • Austin, TX

6d • $57,000 - $61,000

About The Position

We are seeking a motivated and detail-oriented Customer Account Representative to join our growing team in Austin, TX. In this role, you will serve as a key point of contact for our clients, ensuring their needs are met while maintaining strong, professional relationships. This position is ideal for individuals who enjoy problem-solving, communication, and working in a fast-paced professional environment.

Requirements

• Strong communication and interpersonal skills
• Professional demeanor with a customer-focused mindset
• Excellent organizational and time-management abilities
• Ability to work independently and as part of a team
• Problem-solving skills with attention to detail
• Proficiency with basic computer systems and office tools
• Strong sense of accountability and reliability

Responsibilities

• Act as the primary contact for assigned customer accounts
• Build and maintain strong, long-term client relationships
• Understand customer needs and provide accurate information and solutions
• Coordinate internally to ensure timely and effective service delivery
• Monitor account activity and ensure customer satisfaction
• Resolve inquiries and concerns in a professional and efficient manner
• Maintain accurate records and documentation related to client accounts

Benefits

• Competitive salary ($57,000 – $61,000 per year)
• Opportunities for professional growth and career advancement
• Supportive and collaborative work environment
• Ongoing training and skill development
• Stable, full-time position with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed