Customer Account Representative

Alphabe Insight Inc • Charlotte, NC

3h • $54,000 - $59,000

About The Position

We are currently seeking a Customer Account Representative to join our team in Charlotte, NC. This role is ideal for a motivated individual who enjoys working directly with clients, managing accounts, and ensuring a seamless customer experience. The successful candidate will serve as a key point of contact between the company and its clients, helping maintain strong relationships while supporting business operations and account needs.

Requirements

• Strong communication and interpersonal skills
• Ability to manage multiple accounts and tasks efficiently
• Excellent organizational and time-management abilities
• Problem-solving mindset with attention to detail
• Professional demeanor and customer-focused approach
• Ability to work independently as well as part of a team

Responsibilities

• Serve as the primary point of contact for assigned customer accounts
• Manage client inquiries and provide timely, accurate information
• Maintain and update customer account records and documentation
• Coordinate with internal teams to ensure customer needs are met
• Monitor account activity and support order or service follow-ups
• Assist in resolving issues and ensuring overall customer satisfaction
• Contribute to process improvements and service quality initiatives

Benefits

• Competitive salary ($54,000 – $59,000 per year)
• Opportunities for professional growth and career development
• Supportive and collaborative work environment
• Ongoing training and skill development
• Stable full-time position with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed