Customer Account Manager

Swift Transportation • Greer, SC

2d • $23 - $27

About The Position

At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation. We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company. Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation. Job Responsibilities: What you will do Provide customer account services to high exposure or major account(s). Work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels. Build internal and external relationships that deliver compelling short and long-term customer value propositions and efficient means of moving our customer's freight. Lead and solicit business from a specific or assigned number of customers by using daily available capacity. Serve as an extension of Sales to expand business revenue. Manage territorial balance of capacity and freight while achieving high service levels. Mains knowledge of customer contractual requirements. Create monthly reports regarding service levels for customers as well as participate on any service oriented conference calls to supply definition.

Requirements

• 2+ years' experience in Customer Service or Sales required.
• Previous experience in transportation preferred.
• Bachelor's degree or equivalent combination of education and/or experience required.
• Must be able to set priorities.
• Must be able to work in a fast-paced team environment.
• Must be able to adapt to changing priorities.

Nice To Haves

• Previous experience in transportation preferred.

Responsibilities

• Provide customer account services to high exposure or major account(s).
• Work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels.
• Build internal and external relationships that deliver compelling short and long-term customer value propositions and efficient means of moving our customer's freight.
• Lead and solicit business from a specific or assigned number of customers by using daily available capacity.
• Serve as an extension of Sales to expand business revenue.
• Manage territorial balance of capacity and freight while achieving high service levels.
• Maintains knowledge of customer contractual requirements.
• Create monthly reports regarding service levels for customers as well as participate on any service oriented conference calls to supply definition.

Benefits

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• 401(K)
• Medical, Dental, Vision, Disability, Supplemental and Life Insurance
• Paid Time Off
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees