Custom Orders Representative

Uline, Inc. • Braselton, GA

63d • Onsite

About The Position

Fast, friendly and customer-focused. As a Uline Custom Orders Representative, you'll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Requirements

• High school diploma or equivalent. Bachelor's degree preferred.
• 2+ years of relevant customer service experience.

Nice To Haves

• Experience with Adobe Illustrator and Photoshop preferred.

Responsibilities

• Guide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world-class technology.
• Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers.
• Be a product expert to understand customers' needs and provide effective solutions and exceptional customer service.
• Review and edit customer artwork for their custom orders to ensure it is production ready.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees