Custom Account Manager

SOUTHERN CHAMPION TRAY LLC•Mansfield, TX

2d•Onsite

About The Position

Responsible for managing full strategic sales and business development for distribution accounts based within the United States. This person will represent Southern Champion Tray stock catalog products, in addition to custom packaging. Primarily responsible for maintaining existing customer relationships, in an effort to increase annual sales within our current distribution network.

Requirements

Five years’ sales experience preferred
Excellent relationship building skills
Skilled at building rapport, opening doors, and understanding business requirements of customers at all levels
Strong analytical skills/logical reasoning ability, using data-driven reports to facilitate sales growth, provide forecasts to production planning teams, etc.
Ability to prioritize, organize and multitask well, paying close attention to detail and effectively manage time
Independent thinker/worker with strong initiative to lead/manage multiple projects under minimal supervision
Excellent public speaking and presentation skills and willingness to travel
Proficient in MS Office applications - Word, Outlook, Excel software
Bachelor’s degree in business management or similar professional experience
Must have the ability to read, understand, and communicate to others the meaning of complex documents including legal documents, letters, etc. and write legibly in English
Must be able to understand and speak clearly, and communicate in English
Must have the ability to add, subtract,multiply,and divide both fractions and decimals, solve equations, read measurements
Use formulas to calculate and analyze data
Regularly required to walk, stand, use hands to finger,handleor feel objects, reach with arms and hands
Ability to lift/move up to 25 pounds
A person must be able to perform these functions for a minimum of 8 hours straight (with any applicable breaks during day) on a regular basis

Nice To Haves

Sales experience in packaging and/or distribution
Bilingual speaking would be a plus

Responsibilities

Successfully manage accounts to achieve growth, hit sales targets,and meet overall annual budgeting requirementsforterritory
Effectively work with yourSalesManager on a daily/weekly basis
Participate in the development and implementation of a strategic business account plan for territory sales that aligns with SCT’s overall businessstrategy
Participate and lead sales presentations at customer events and industry tradeshows
Utilize sales reporting tools toassistin development of realistic forecasts for production planning purposes
Collaborate with customers and internal teams to produce customizedpackaging
Partner with Distributor Sales Reps to train them on our product lines andacquirenew business for SCT and ourcustomers
Reinforce positive relationships with prospective and existing customers through face-to-face meetings, events,and frequent communications
Remain current with product and industry marketing trends
Resolve escalated customer issues and complaintsregardingsales and service in a way that honors the customer and aligns with SCT’s mission, vision,and corevalues
Assistwith development of contracts and agreements forcustomers
Seek resolution and respond promptly to any product orservice relatedissues
Set a good example, acting in accordancetocompany culture and values, prioritize effectively, usegood communication, and deliver results efficiently
Provide superior service to external and internalcustomers
Submitweeklysales updates which consist of account activities,weekly expensereports
Maintain company vehicle, if provided, communicate any maintenanceneedsand have performed when necessary