Custodian Head S06

Cornell University • Ithaca, NY

36d • Onsite

About The Position

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. The lead custodial position assists with overseeing the comprehensive custodial maintenance of assigned Cornell buildings and staff of 10 or more custodians. Oversight responsibilities may increase during times of critical need . Responsible for functioning as an acting supervisor of an entire custodial complex in manager’s absence . Serves as the primary lead person for the complex emergency call-in process and is expected to respond to campus emergencies and custodial concerns after normal working hours, to include evenings and weekends. Periodically required to work overtime with special projects. Areas of responsibility include: Oversight of routine custodial maintenance and care of the buildings assigned, including furniture, rugs and floor care. Will be responsible for ordering supplies and maintaining chemical and all equipment inventories used for custodial work within the complex, as well as maintaining the linen inventory . Assists Custodial Manager with key inventory and key security . Assists with the development and training of each custodian in their assigned area (new employee training and ongoing training) and the continuous informal inspection of their employees’ work areas. Assists manager in resolving interpersonal conflicts and customer complaints. Assists with Quality Assurance Program to ensure level of cleanliness set by department and APPA standards. Monitors staff compliance with health and safety regulations . Ensures adherence to proper chemical use, equipment safety, and PPE requirements . Ours is a values –based organization where all employees are accountable for supporting the organization’s values of truth, respect, excellence, teamwork, and integrity. Employees are required to attend staff development trainings and participate in the performance evaluation process. This is a union position within the UAW. The starting pay rate is $25.74/hour. We are a value–based organization where all employees are accountable for supporting the organization’s values of truth, respect, excellence, teamwork, and integrity. Facilities and Campus Services employees are required to attend staff development trainings and participate in the performance evaluation process.

Requirements

• A High School diploma or equivalent is .
• 3-5 years of significant custodial experience.
• 1-2 years of significant leadership experience .
• An excellent work attendance history.
• Excellent organizational, communication and interpersonal skills and ability to assist the manager in conflict resolution.
• Good math, reading and writing skills.
• Flexible and adaptable to changing priorities, while maintaining a consistent positive and supportive attitude.
• Skills in assessing and scheduling routine work assignments, and the ability to effectively train employees in departmental custodial protocol, and the use of power equipment for hard floor and carpet maintenance.
• Manage sensitive and confidential information to maintain and ensure the privacy of all Cornell customers’ work, study, living and research areas.
• Ability to comprehend and maintain a high level of security in all campus facilities maintained .
• Experience with supply and equipment inventory and the accounting thereof.
• Safety conscious and in good physical condition with the ability to climb and work from an 8’ step ladder; able to work in a dusty environment using a variety of cleaning chemicals; able to lift and move 50lbs.
• Must have and maintain a valid US driver’s license; may be to operate a motor vehicle (your own vehicle or Cornell-owned) to travel to/from job sites. May be to obtain DOT certification.
• Experience working directly with people from various socioeconomic backgrounds .

Responsibilities

• Overseeing comprehensive custodial maintenance of assigned buildings
• Functioning as acting supervisor in manager’s absence
• Serving as primary lead for complex emergency call-in process
• Responding to campus emergencies and custodial concerns after hours and on weekends
• Overseeing routine custodial maintenance and care of assigned buildings
• Ordering supplies and maintaining chemical and equipment inventories
• Maintaining linen inventory
• Assisting with key inventory and security
• Developing and training custodians
• Inspecting employee work areas
• Assisting in resolving conflicts and customer complaints
• Assisting with Quality Assurance Program
• Monitoring staff compliance with health and safety regulations
• Ensuring adherence to chemical use, equipment safety, and PPE requirements

Benefits

• Cornell provides great benefits that include educational benefits, access to a plethora of wellness programs, employee discounts with local and national retail brands, health care options to choose from, generous paid leave provisions: 3 weeks of vacation leave, health and personal leave, 13 holidays (including end of year winter break through New Year’s Day), 2 floating holidays, and superior retirement contributions.
• Cornell has also been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED