Custodial Specialist III

University of Central Florida • Orlando, FL

1d • Onsite

About The Position

Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for faculty, staff, students, and the broader community, committed to excellence and world-class service. The Housekeeping Department within Facilities and Business Operations is seeking to hire multiple Custodial Specialist III. In this role, you will oversee the supervision, training, planning, scheduling, and workload coordination for a dedicated staff. Key responsibilities include maintaining high standards of cleanliness, safety, and functionality for all buildings, systems, equipment, and surrounding areas managed by the housekeeping department.

Requirements

• Completion of 9th grade and 4+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.
• Position requires a valid Class E driver’s license.

Nice To Haves

• At least one year of leadership or supervisory experience.
• 3+ years’ experience in a custodial, janitorial, or similar type of physical role.
• Ability to assess material needs, order, and sustain accurate and sufficient inventories.
• Previous experience with organizing resources and ensuring that work productivity and service meet UCF quality assurance standards.
• Experience in a customer focused role where professionalism is needed along with the ability to maintain confidentiality and address sensitive matters appropriately and efficiently.
• Capable of communicating in conversational English in order to work effectively with customers and team members, operate and interpret the functions of the electronic equipment (iPad for IWMS PM checkpoints), comprehend standard safety procedures, and utilize telecommunication devices.
• Ability to delegate, train, coach, lead, motivate, and ensure cohesiveness in a diverse work environment.
• Experience using tools required for the task (mop/mop bucket, dust mop, broom, scrub pad, radio, etc.) and small and/or large floor equipment for carpet and hard floor care.
• Knowledge of safety for EH&S approved chemicals for daily cleaning of restrooms, floors, and surfaces and be able to use approved chemicals.
• Able to comprehend and support all applicable Federal, State, and local safety rules and regulations, including OSHA, Dept. of Health, and the Bureau of Fire Safety.
• Capable of understanding, communicating, applying, and enforcing UCF guidelines, regulations, and policies as well as comprehending reports, inspections, and documentation pertinent to the unit.
• Ability to interpret, follow, and/or provide instructions.
• Flexible for use and direction by trade for most urgent requirements.

Responsibilities

• Lead Custodial Specialist I and II employees in daily work performance: Coach and train employees on job assignments, standards, and customer service.
• Conduct quality checks of employee work assignment to ensure buildings are cleaned to the level specified in the Quality Assurance audit program, and that all work is completed as scheduled and performed within the allotted time.
• Develop and execute a system of internal controls which provide reasonable assurance that unit operations are effective, and efficient, unit assets are safeguarded, unit financial information is reliable, and the unit complies with applicable laws, regulations, standards, policies, and procedures.
• Perform and document cleanliness audits; Record and track inspection ratings; Conduct appropriate employee performance follow-ups when necessary.
• Provide and schedule safety training to team.
• Review all work orders assigned to the zone.
• Maintain and enter accurate data into the Integrated Work Management System (IWMS); Provide team with schedule that allow coordination between zone supervision, staff, work groups or trades, vendors, customers, UCF or State of Florida inspectors, and stake holders required to complete a job.
• Prioritize, validate, and distribute work requests in accordance with established departmental standard operating procedures, applicable State and Federal guidelines and the unit process guide.
• Collaborate with key stakeholders to schedule utility and equipment shutdowns and/or area closures required to complete the project.
• Respond to all life safety and urgent work orders in an expedited manner.
• As part of the high-performance work team, this position performs light maintenance activities which may include but are not limited to restroom dispenser repairs, drain cleaning, light bulb replacements, painting, and/or pressure washing.

Benefits

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• Flexible work environment
• And more…For more benefits information, view the UCF Employee Benefits Guide. Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees