2nd shift Custodial Services Supervisor

Universities of WisconsinMadison, WI
2d$62,000Onsite

About The Position

Be part of the team that keeps campus running- your work helps maintain clean, safe, and welcoming spaces that support UW–Madison’s mission every day. Under the general supervision of the Custodial Services Program Supervisor, the 2nd shift Custodial Services Supervisor plays a key role in supporting FP&M’s commitment to high‑quality service by supervising and providing direction for the custodial lead, floor technicians and custodians of a crew with hours 5:00pm – 1:30am. This position establishes custodial goals, identifies the tasks needed to meet them, and executes work plans that contribute to a well‑maintained campus environment. The 2nd shift Custodial Services Supervisor conducts work inspections, provides training and coaching on proper cleaning methods, and ensures the safe and effective operation of all equipment. Responsibilities also include removing equipment from service when necessary, arranging repairs, ordering supplies, and performing custodial duties such as operating floor care machines, completing general cleaning tasks, and assisting with snow removal.

Requirements

  • Minimum of two years of experience in custodial work or two years of experience supervising others (in any field).
  • Driver's license in accordance with UW-Risk Management requirements

Nice To Haves

  • Previous supervisory or lead experience, including creating schedules and coordinating daily and weekly workflow.
  • Experienced with robotic cleaning equipment, including maintenance.
  • Strong communication skills with facility managers and a proven ability to provide excellent customer service.
  • Experience in the hiring, suspending, promoting, managing of employee conduct and disciplinary process.
  • Comfortable working with a variety of digital tools and workplace systems (e.g. Workday).

Responsibilities

  • Maintenance of cleaning equipment- ensure equipment is operational, cleaned and reports for required maintenance are timely
  • Customer Service- Communicates effectively with customers regularly
  • Control of proper inventory of supplies to ensure adequate supplies and expiration dates
  • Implements the use of and provides training for new supplies/equipment to ensure adequate utilization
  • Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
  • Develops, implements, and schedules operational work plans of staff for one or multiple projects or work units
  • Identifies work unit resource needs, manages workflow components, schedules logistics and secures resources for the completion of established projects by internal and external entities
  • Identifies, develops and implements facility emergency and hazardous response policies and procedures to align with institutional safety rules and regulations

Benefits

  • This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.
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