Custodial Manager

Wellesley College • Wellesley, MA

46d • $93,000 - $106,000

About The Position

Responsible for providing overall direction and leadership for the custodial services department including - Operations, staffing, planning, budgeting, training, supervision and ensuring customer satisfaction. Responsible to provide a climate conducive for staff development and support and to foster a cooperative working environment with staff and other campus departments. Work closely with the athletics, events management, residential and sciences components of facilities management for shared responsibilities and staffing needs. This position reports to the Director of Operations, and work as part of the Operations Leadership Management Team. Work collectively with other facilities directors, managers and own direct reports to support the many deliverables set forth by the college's senior management team such as day to day cleaning expectations, events and capital project support.

Requirements

• Bachelor’s degree and a minimal of ten (10) years of relevant experience and/or a combination of education and experience.
• Knowledge and experience in residential or institutional facility operations.
• Supervisory experience working with unionized environment.
• Experience with web-based reporting; Excel-based data recording and analysis; knowledge of facilities management software systems such as Workday (College Financial System) and TMA (Work order system).
• Must be able to lead, motivate and manage teams, as well as individuals.
• Ability to organize and prioritize work, resolve problems and manage multiple tasks simultaneously in a fast paced environment.
• Excellent communication skills including listening, verbal, written and interpersonal skills with specific attention to detail.
• Must possess excellent customer service skills, strong computer skills with knowledge and experience in Microsoft Office Suite and Windows.
• Demonstrate sound judgment and independently resolve issues and problems, as they relate to the job responsibilities.
• Demonstrate ability to work with students, student organizations, faculty and staff.
• Must maintain current OSHA Blood borne Pathogen training certification.
• Ability to work a flexible schedule, which includes evenings and weekends.

Nice To Haves

• Prior higher education experience preferred.
• Familiar with custodial workloading software (Acuity, Accurent, etc…) and an understanding of events management modules as well.
• This position is looking for an individual who is open and willing to incorporate change to meet the ever changing needs of the college's expectations.

Responsibilities

• Direct and administer overall operations of the custodial services department.
• Establishment and implementation of college-wide standards and operational policies.
• Strive and follow APPA custodial cleaning standards.
• Maintain appropriate staffing for adequate coverage in the academic and residential buildings across campus.
• Participate as an active member of the Operations Leadership Team.
• Engage other department managers in coordinated initiatives across campus that improve reliability, enhance overall utility performance, or further campus sustainability efforts.
• Define departmental goals and polices to supervisory staff to ensure objectives are being met.
• Provide guidance to supervisors and assistant managers when needed, in handling day-to-day operational issues, problems and grievances.
• Design training programs for staff and employees.
• Conduct frequent meetings with staff to review plans, policies and to receive feedback.
• Conduct periodic academic and administrative building inspections with direct reports in their area of responsibility and maintain inspection reports.
• Schedule and attend staff meetings. Also schedule and attend shift meetings with employees.
• Attend educational opportunities to enhance professional skills.
• Administer budgets for custodial department.
• Monitor all budgets and seek effective means to reduce costs.
• Approve and authorize all major equipment purchases.
• Effectively work with the department's Budget Manager to ensure that all department charge backs are completed on a regular basis.
• Oversight of the facilities department event management program consisting of a supervisor and union staff to work all events on campus.

Benefits

• Competitive Compensation
• Exceptional Benefits Package: Access a comprehensive benefits package, including health, dental, vision and pre-tax saving benefits, life insurance, disability coverage, and more to safeguard your health and that of your loved ones.
• Commuting and Transportation: Enjoy the convenience of free parking on our picturesque campus, easily accessible from major roadways. We are also accessible via the MBTA commuter rail.
• Paid Time Off: Take advantage of paid vacations, personal days, sick time, and holidays to recharge and maintain a healthy work-life harmony.
• Retirement Savings: Plan for the future with our retirement savings plan. Wellesley College contributes up to 10.5% towards your 403(b) plan for eligible employees
• Work/Life and Wellness: A hybrid work environment for select positions (additional details will be provided during the interview process), caregiving support through Wellthy, legal plan insurance, pet insurance discount and a variety of other resources including retirement planning, and access to cultural and leisure activities throughout metro-Boston.
• Professional Development: Enhance your skills and explore growth opportunities through continuing training and pathways for growth within our supportive environment.
• Tuition and Education Benefits: Invest in your education with tuition benefits, and access resources to navigate student loan forgiveness, reinforcing our commitment to your ongoing learning.
• Campus Privileges: Enjoy free use of our state-of-the-art athletic and fitness facilities with onsite fitness classes, Library resources, and seize opportunities to attend diverse campus events that contribute to a vibrant community.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager