Custodial Project Manager

Potawatomi Federal Solutions, LLC•Beaver Dam, WI

2d•$60,000 - $65,000•Remote

About The Position

The Custodial Project Manager is responsible for the overall management, performance, and compliance of janitorial services across multiple contract locations. This role ensures services are delivered in accordance with contract requirements, company standards, and customer expectations. The Project Manager serves as the primary point of contact for employees and the COR, while maintaining accountability for staffing, quality control, reporting, and operational continuity.

Requirements

High School Diploma or equivalent required.
5+ years’ mid-level management experience
Knowledge of janitorial best practices
Strong attention to detail
Familiar with Microsoft programs such as Word and Excel.
Ability to manage time and tasks independently
Must demonstrate forward thinking, excellent communication skills and a high level of customer service
Ability to maintain a high level of professionalism and accountability in all interactions
Must be able to lift up to 50 pounds
For extended periods of time may be required to stand or walk; push or pull heavy equipment. Considerable reaching, stooping, kneeling, crouching, and climbing as required

Nice To Haves

Experience managing multiple sites preferred
Familiarity with Army Reserve Units preferred

Responsibilities

Contract Operations Management
Oversee weekly custodial operations across multiple assigned locations
Ensure all services are performed at a minimum frequency of once per week, or as required by contact
Track, coordinate, and execute all required annual and semi-annual custodial tasks in accordance with contract requirements and established schedules
Provide coverage for janitorial services during employee call-outs, vacancies, or unforeseen circumstances to ensure uninterrupted service and continued compliance with contract requirements
Quality Control & Compliance
Conduct regular site inspections to verify compliance with contract requirements and company quality standards
Identify deficiencies and implement corrective actions in a timely and documented manner
Ensure all required documentation is maintained onsite, such as Safety Data Sheets (SDS) and blank service tickets.
Maintain accurate records to support contract compliance and audits
Report hazards, incidents, or compliance concerns promptly
Workforce Management
Communicate regularly with custodial staff to provide direction, support, and accountability
Ensure employees are properly completing and submitting service tickets after each service
Review and approve employee timesheets for accuracy and completeness
Address performance issues through coaching, corrective actions, and personnel management process
Communication
Serve as the primary liaison between the government COR and the company operations team
Respond promptly to customer inquiries, concerns, and service requests
Collect, review, and track service tickets to ensure all work is documented and aligned with expectations.
Submit monthly batches of service tickets to operations team
Inventory and Supply Management
Track inventory levels of supplies and equipment across all locations
Submit supply orders to company operations team in a timely manner to prevent service disruption
Ensure janitorial closets are properly stocked, organized, and compliant with safety standards
Troubleshoot equipment issues and coordinate repairs or replacements as needed