Curriculum Technology Specialist - IllinoisCOM

The Chicago School of Professional Psychology•Chicago, IL

5d•$40,000 - $50,000•Onsite

About The Position

The Curriculum Technology Specialist provides hands-on technology support for academic laboratories, lectures, and experiential learning environments. This position plays a critical role in ensuring seamless technology operation during instructional activities, managing recordings of educational content, and supporting innovative learning experiences. Working closely with faculty and the other members of the Academic Operations Team, this specialist ensures technology augments curriculum delivery and enhances the student experience across all learning modalities. The Curriculum Technology Specialist is a full-time role reporting directly to the Director of Academic Operations and will be based at our Chicago campus.

Requirements

Associate’s degree in Instructional Technology, Digital Media Production, Information Technology, or related field required
Equivalent combination of education and relevant technical experience may be considered
Minimum 2 years of experience providing technological support in educational settings, preferably in higher education, medical education, or health sciences programs
Demonstrated experience with video recording, editing, and multimedia production
Hands-on experience supporting laboratory or clinical teaching environments
Experience with virtual reality systems or immersive learning technologies preferred
Proficiency with video recording equipment, cameras, microphones, lighting, and audio systems
Experience with video editing software (Adobe Premiere, Final Cut Pro, Camtasia, or similar)
Strong knowledge of lecture capture systems (Panopto, Echo360, Kaltura, or similar platforms)
Familiarity with learning management systems (Canvas, Blackboard, Moodle) and video content management
Experience with VR hardware (Meta Quest, or similar) and educational VR applications
Understanding of classroom presentation technology including projectors, interactive displays, and control systems
Working knowledge of accessibility standards for video captioning and multimedia content
Ability to troubleshoot hardware and software issues independently
Excellent customer service orientation with ability to remain calm under pressure during live teaching sessions
Strong communication skills with ability to explain technical concepts to non-technical faculty and students
Collaborative team player who works effectively with faculty, operations staff, and IT professionals
Highly organized with strong attention to detail and ability to manage multiple concurrent activities
Flexible and adaptable, able to respond quickly to changing priorities and urgent technology needs
Problem-solving mindset with ability to think critically and implement creative solutions
Ability to lift and transport equipment up to 40 pounds (cameras, tripods, VR equipment, mobile carts)
Capable of standing for extended periods during lab and lecture support
Ability to work in various teaching environments including laboratories, lecture halls, and simulation spaces
Manual dexterity for equipment setup, cable management, and VR device handling

Nice To Haves

Experience in medical education, health sciences, or clinical teaching environments
Knowledge of anatomy education and familiarity with anatomy software/applications
Background in instructional design or educational technology integration
Experience with 3D visualization, simulation technologies, or immersive learning tools
Familiarity with medical imaging or specialized health sciences equipment
Video production certification or coursework
Experience with live streaming and hybrid learning technologies

Responsibilities

Lab & Lecture Technology Support Provide on-site technical support for experiential learning ensuring seamless integration of all equipment, software, and digital tools
Set up, configure, and operate all classroom technology
Troubleshoot technical issues in real-time during all curricular activities to minimize disruption to teaching and learning
Coordinate with faculty prior to sessions to understand technological needs and ensure proper equipment configuration
Support use of specialized laboratory equipment, simulation technologies, and discipline-specific software applications
Manage equipment checkout and setup for mobile teaching carts and portable technology used across multiple learning space
Operate recording equipment to capture any classroom activities required for educational use
Manage lecture capture systems and ensure reliable recording of scheduled sessions
Perform post-production editing including video trimming, audio enhancement, captioning, and addition of graphics or annotations
Upload and organize recorded content in the learning management system and institutional video platforms
Ensure recordings meet accessibility standards
Maintain and characterize all related educational media equipment including cameras, microphones, lighting, and recording devices to quickly address any needs with the appropriate stakeholders.
Archive and catalog educational media content for faculty and student access
Configure and maintain virtual reality equipment and applications in the Anatomy Suite for student learning experiences
Provide technical support to faculty and students on digital solutions in the anatomy suite
Troubleshoot VR hardware and software issues, ensuring optimal performance and user experience
Maintain and sanitize VR equipment according to health and safety protocols
Work with operations to ensure availability and coordination of equipment
Stay current with VR anatomy applications and recommend enhancements to support curriculum goals
Train faculty and students on proper use of VR equipment and safety protocols
Monitor system performance and coordinate with IT for software updates and technical maintenance
Consult with faculty on technology integration strategies for labs, lectures, and clinical teaching
Provide one-on-one training and just-in-time support to help faculty effectively use classroom technology, recording tools, and specialized educational software
Create and maintain reference guides and tutorials for commonly used technology in learning environments
Gather feedback from faculty on technology effectiveness and identify opportunities for improvement
Assist faculty with technology preparation for special events, guest lectures, and interdisciplinary sessions
Work with the other members of the Academic Operations Team to coordinate technology support for scheduled teaching activities
Participate in team meetings to discuss technology needs, challenges, and upcoming academic events
Coordinate with AV specialists and IT staff to ensure integrated support for learning spaces
Assist with inventory management and equipment tracking for teaching technology
Support quality assurance processes and contribute to continuous improvement of technology services
Report to the Director of Academic Operations on technology utilization, issues, and recommendations
Maintain documentation of technology setups, procedures, and troubleshooting solutions