Curriculum Program Manager - Department of Medical Education

Mount Sinai Health System•New York, NY

18h

About The Position

The Curriculum Program Manager will organize all teaching, assessment, and organizational aspects of several courses which will occur throughout the four year MD curriculum. The Curriculum Program Manager will be responsible for ensuring that the medical students and teaching faculty receive the support, attention and information required to manage their education and development. The Program Manager will be a vital member of the Curriculum Support team and will report to the Clinical Curriculum Manager.

Requirements

Bachelor's degree required.
Four years related experience in higher education, event management, or related field.
Excellent organizational and project management skills - preferably experience in advanced project management.
Self directed and can work independently with minimal oversight.
Excellent time management skills.
Demonstrates interest in educational programming and curriculum.
Excellent written and oral communication skills, with attention to detail and accuracy
Demonstrates commitment to teamwork and collaboration.
Strong interpersonal and customer service skills.
Ability to multi-task and complete work in required timelines.
Takes initiative to seek alternative approaches and solutions.
Computer and database proficiency.
Ability to maintain confidentiality.

Nice To Haves

Experience managing staff preferred.

Responsibilities

Manage the day-to-day operations of the educational experiences.
Work closely with the Clinical Curriculum Manager, Curriculum Directors, and Associate Deans on issues relevant to the curriculum and transitions.
Communicate accreditation requirements and deadlines with coordinators, oversee their completion and report progress to senior leadership.
Participate in the development of new processes and project timelines.
Develop and maintain course/organization pages in the curriculum management system, and other educational IT needs.
Develop approaches to manage several complex projects simultaneously, including projects related to faculty and staff development.
Maintain focus on critical success factors for projects and develop contingency plans when needed.
Develop written and oral communications that clearly explain concepts, using easy to understand language to be delivered to students, faculty, leadership, and junior employees.
Manage and track relevant program related expenses and financial transactions.
Communicate resources, policies, and guidelines to staff, faculty, and students.
Select appropriate tools and data to diagnose problems and develop solutions.
Assist students, residents, and faculty in troubleshooting issues related to clerkship experiences.
Establish standards for ensuring customer satisfaction. Generate multiple solutions that address customer needs based on an assessment of the situation.
Develop and maintain relationships with divisions within the Department of Medical Education as well as other departments within the institution.
Facilitate a team approach that reinforces organizational rather than individual or team specific responses. Promote a team vision and support a team environment of continuous feedback and idea sharing. Collaborate positively with other team members, giving and accepting constructive criticism.
Provide active mentorship and serves as a training resource to junior and recently hired employees.
Openly share information and own expertise with others to enable them to accomplish group goals.
Cross train and support other team members.
Pursue knowledge and information outside of specialty area. Create or seek opportunities to develop new skills or broaden knowledge. Advise junior employees on talent development opportunities.
Participate in team planning and implementation of activities in a reliable and enthusiastic manner.
Cross-cover Support the administration of various committees, i.e., meeting coordination, communications, and follow-up. Assist in the transition to the new curriculum. Perform other duties as part of collaborative team, including participating in the planning and execution of large-scale departmental events.