We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Curriculum Design and Development Design and develop engaging, instructionally sound training materials and content - for virtual, in-person, and self-paced learning - that is current, relevant and applicable to the unique needs of different learning groups. Create structured learning pathways, modules, and assessments aligned with business objectives and learner needs. Develop learning objectives and ensure alignment with content and assessment strategies to reinforce learning and test for knowledge retention. Maintain consistency, clarity, and quality across all training materials using style guides and content standards. Training Program Implementation Collaborate with the Process Improvement Analyst, trainers, and operational teams to implement training programs that support new processes, systems and service models. Train and support Trainers in delivering newly developed content to ensure a high-quality learning experience. Conduct “train-the-trainer” sessions and develop facilitator guides, teaching aids, and procedural manuals. Needs Analysis and Evaluation Conduct training needs assessments to identify skill gaps and learning priorities. Use learner feedback, performance data, and evaluation tools to assess training effectiveness and inform continuous improvement. Benchmark training metrics and monitor completion rates, knowledge retention, and performance outcomes. Stakeholder Collaboration and Support Work closely with internal stakeholders to ensure training content meets operational requirements and learner expectations. Provide consultative support to leaders and teams on training strategies and learning solutions. Support the planning and delivery of learning activities across departments and functions. Continuous Improvement and Innovation Stay current with best practices in instructional design, curriculum development, and digital learning technologies. Identify opportunities to enhance training delivery through innovation and emerging tools. Contribute to the development and refinement of the organization’s overall learning strategy. Documentation and Knowledge Management Develop and maintain curriculum documentation, including content guidelines, glossaries, and reference libraries. Ensure all training materials are up to date, accessible, and aligned with organizational standards. Other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Number of Employees
501-1,000 employees