Currency Services Operations Lead

Federal Reserve System • East Rutherford, NJ

2d • Hybrid

About The Position

Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems. The Bank believes in work flexibility to balance the demands of work and life while also connecting and collaborating with our colleagues in person. Employees can expect to be in the office a couple of days per week as needed for meetings and team collaboration and should live within a commutable distance. What we do: The Federal Reserve Bank of New York Cash Function has a long history of innovation and leadership as a high volume processor of U.S. Banknotes. The facility utilizes state-of-the-art automation to support operations and controls. The Cash Function pays out and receives deposits of currency from depository institutions (DIs), central banks and other governmental counterparties. Incoming deposits are processed to cull out unfit and suspected counterfeit notes and remaining currency is repackaged for recirculation back to the depository institutions. The New York Fed is seeking a Supervisory Lead in Currency Services with capability in operations management, process improvement, project management, and risk/ compliance management. The successful candidate should have strong experience in a manufacturing operation within a regulated industry. Your role as Currency Services Operations Lead: Manage all activities of assigned team which may include payments, receipts and/or processing of high value cash shipments to domestic and international depository institutions Assure high performance, high productivity, efficiency and strong governance Compile and monitor metrics to ensure operational performance and control objectives are met or exceeded Continually seek ways to improve business processes Train, develop and oversee the daily performance (effectiveness and efficiency) of assigned team member Project Management and Process Improvement Analyze data to determine root cause Identify improvement opportunities and develop solutions Proactively manage assigned team members by providing support and coaching Maintain strong controls in a heavily regulated environment Seek improvements to the control environment for assigned area of responsibility

Requirements

• Operations Management or related discipline and/or significant demonstrated experience required
• Operations management skills and ability to meet production parameters, review business controls, and meet cost control
• Demonstrated leadership skills including the ability to think strategically and lead change
• Project management skills with a focus on building high performance relationships and processes to drive projects forward
• Strong critical thinking skills combined with ability to synthesize data and analysis
• Excellent written and verbal communication skills and the ability to present analysis in writing and verbally
• Strong influencing skills and ability to work collaboratively, especially when dealing with outside stakeholders
• Ability to manage and motivate various levels of staff
• Ability and willingness to work overtime

Responsibilities

• Manage all activities of assigned team which may include payments, receipts and/or processing of high value cash shipments to domestic and international depository institutions
• Assure high performance, high productivity, efficiency and strong governance
• Compile and monitor metrics to ensure operational performance and control objectives are met or exceeded
• Continually seek ways to improve business processes
• Train, develop and oversee the daily performance (effectiveness and efficiency) of assigned team member
• Analyze data to determine root cause
• Identify improvement opportunities and develop solutions
• Proactively manage assigned team members by providing support and coaching
• Maintain strong controls in a heavily regulated environment
• Seek improvements to the control environment for assigned area of responsibility

Benefits

• Fully paid Pension plan and 401k with Generous Match
• Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA)
• Subsidized Public Transportation Program
• Tuition Assistance Program
• Onsite Fitness & Wellness Center

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed