Curbside shopper

Meijer•Fort Wayne, IN

20h•Onsite

About The Position

This position will be responsible for fulfilling a customer’s online curbside order. It aims to drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area through fast, friendly, and accurate order fulfillment and payment collection. The role requires maintaining positive working relationships with customers, team members, and leadership, and presenting a courteous and friendly attitude. Responsibilities include responding to customer questions and needs, resolving complaints by contacting leadership when necessary, receiving workflow from a dashboard, and fulfilling orders by selecting and bagging products according to standards. The shopper must also store products correctly following food safety guidelines, greet customers, take payments, and maintain a clean and neat work environment. This job profile is not meant to be all inclusive of the responsibilities of this position; other duties may be assigned or required.

Requirements

High school graduate or equivalent required
Ability to learn new technologies quickly
Strong communication skills
General awareness of food safety regulations
Detail oriented and organized
Process driven and ability to follow procedures in an organized and efficient way

Nice To Haves

1-3 years of experience in a Meijer store preferred
Past cashier experience preferred

Responsibilities

Fulfilling a customer’s online curbside order
Drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection
Maintain a positive working relationship with customers, team members, and leadership
Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs
Resolve customer complaints quickly by contacting leadership when needed
Receive workflow from dashboard and fulfill orders for the day
Utilize selection process for product within the store and bag product appropriately following bagging standards
Store product correctly in the staging area following food safety guidelines
Greet each customer and take payment for the order ensuring an easy shopping experience
Maintain a clean and neat work environment
Perform other duties as assigned or required