Culture & Strategy Business Operations Administrator - Denver International Airport

City and County of Denver • Denver, CO

1d • Hybrid

About The Position

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. What We Offer The City and County of Denver offers a competitive salary commensurate with education and experience. New hires are typically brought into the organization between $60,064 - $80,000. We also offer generous benefits for full-time employees which include but are not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement Plan 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year Competitive medical, dental and vision plans effective within 1 month of start date Location & Schedule The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed, at a city site and/or in the field at least three days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days. Schedules are subject to change. Who We Are & What You’ll Do About DEN Since opening on Feb. 28, 1995, Denver International Airport (DEN) has become one of the world’s busiest airports. In 2025, 82,427,962 passengers passed through DEN, making DEN 4th busiest airport in the U.S. and the world’s 10th busiest airport. DEN is Colorado’s primary economic engine, generating $47.2 billion in annual economic impact for the state. At DEN, we are committed to fostering a diverse, inclusive, and equitable workplace. We celebrate individuality and strive to keep Equity, Diversity, Inclusion & Accessibility (EDIA) at the center of all that we do. The Culture & Strategy Division is seeking a detail-oriented person to join the team as a Business Operations Administrator. As part of the DEN Chief of Staff portfolio, the Culture & Strategy Division is responsible for leading DEN’s efforts in the following areas impacting the entire organization, including our stakeholders: (1) Strategy & Innovation; (2) Airport Access & Business Opportunity; and (3) Strategic Outreach & Engagement. As a Business Operations Administrator, you will be integral to the success of the entire Culture & Strategy division by planning and executing a variety of administrative functions, projects and programs across the division and airport-wide. The Business Operations Administrator reports to the Senior Vice President of Culture & Strategy and works closely with division leaders and team members to ensure program and division success. In this role, you will contribute to DEN’s success through the following job responsibilities:

Requirements

• Education requirement: Bachelor's Degree.
• Experience Requirement: Three (3) years of experience administering business operations or operational programs and/or assisting professional/management staff with administrative or operational functions.
• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.
• Internal Candidates Only: Please note that probationary employees are not eligible to apply to open positions until they’ve successfully passed probation. Please only apply if you have already passed probation.
• FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment.
• By position, a pre-employment physical/drug test may be required.
• Snow / Emergency Duties: Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts

Nice To Haves

• Strong proficiency in the use of MS Office programs (Word, Excel, Powerpoint, Teams, OneDrive, Sharepoint)
• Ability to identify problems and use sound judgement to evaluate alternatives and provide well-reasoned recommendations.
• Ability to write in a clear, concise, organized, and convincing manner for the intended audience, including colleagues, external stakeholders and DEN leadership.
• Ability to generate documents with complex formatting and content (charts, graphs, tables, etc.) for internal and external audiences.
• Ability to effectively communicate and track and manage workload, seeing projects to completion.

Responsibilities

• Build strong trustworthy working relationships with division partners including staff at all levels of the organization and a wide range of stakeholders.
• Function as an Authorized Signatory for administration of security badging of all division staff.
• Assist with division recruitment, onboarding and offboarding processes.
• Coordinate division events to include all-staff meetings, milestone and achievement events and other recognition.
• Support events planned by division programs for audiences internal and external to DEN.
• Lead purchasing activities including Purchase Card (P-Card) authority, contract encumbrances and monitoring, and vendor invoice management.
• Administer the travel process for division team members, including assisting with navigating DEN travel policy requirements.
• Support and maintain organization and administrative support needs such as calendar management, division mail, standard operating procedures, email distribution lists, parking validation and visitor coordination.
• Serve as a liaison and collaborate with other DEN division administrative staff.
• Build strong working relationships with internal and external business partners.
• Serve in other key roles supporting the division such as Continuity of Operations Planner, Fire Warden, and/or Intranet Administrator.
• Lead and support administrative projects in collaboration with division team members, external stakeholders, and other DEN employees.
• Other duties as assigned.

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level