Culture & Engagement Specialist

West Bend Insurance CompanyWest Bend, WI
2dHybrid

About The Position

The Culture & Engagement Specialist supports implementing Human Resources (HR) talent strategies to enhance the associate and candidate experiences and build a company culture that supports business objectives and values. It also supports continuous improvement efforts towards HR processes to drive greater efficiency. At the heart of our culture is a simple belief: when our associates thrive, our business thrives. As our Culture & Engagement Specialist , you’ll help bring that belief to life. In this role, you’ll champion initiatives that elevate every stage of the associate and candidate journey—ensuring our people feel heard, valued, and inspired. You’ll support high-impact HR strategies, strengthen our culture, and help shape a workplace experience that reflects who we are and where we’re going.

Requirements

  • 4–6 years of HR or related experience
  • Experience with continuous improvement methodologies
  • Familiarity with associate engagement platforms and tools
  • Strong awareness of workplace and cultural trends
  • Excellent project management and organizational skills
  • Ability to build influence and alignment across teams
  • Creative, solutions-oriented mindset
  • Exceptional written and verbal communication skills
  • Ability to translate feedback into thoughtful action
  • Comfort working with workforce and business analytics
  • Bachelor’s degree in Human Resources or a related field

Responsibilities

  • Amplify the associate voice by driving our listening strategy—creating meaningful feedback loops and transforming insights into action.
  • Strengthen engagement across the enterprise by supporting survey strategies, recognition programs, and follow-through on company-wide action plans.
  • Bring our culture to life through initiatives that embed our values into daily interactions, leadership behaviors, and the overall associate experience.
  • Create moments that matter by planning and delivering signature events such as our annual Summit and milestone celebrations.
  • Curate a thoughtful associate journey , shaping key touchpoints like 3- and 12-month check-ins to foster connection, clarity, and community.
  • Collaborate across teams , partnering with Organizational CX to align associate and customer experience strategies.
  • Advance inclusion and belonging through targeted programming that strengthens a culture where everyone can contribute and thrive.
  • Champion community engagement by coordinating volunteer opportunities and supporting our volunteer time off (VTO) program.
  • Drive HR excellence by evaluating processes, identifying efficiency opportunities, and helping design scalable, streamlined workflows.

Benefits

  • Medical & Prescription Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Life and Accidental Death & Disability
  • Accident and Critical Illness Insurance
  • Employee Assistance Program
  • 401(k) Plan with Company Match
  • Pet Insurance
  • Paid Time Off . Standard first year PTO is 17 days , pro-rated based on month of hire
  • E nhance d PTO may be available for experienced candidates
  • Bonus eligible based on performance
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