Culture & Employee Experience Coordinator

Bright Horizons•Newton, MA

17h•$23 - $28•Hybrid

About The Position

The Culture and Employee Experience Coordinator contributes to the development and execution of creative initiatives that enhance the overall employee experience and workplace culture. This includes designing impactful campaigns, supporting DEI efforts, and aligning engagement activities with company values and to drive overall business effectiveness and solidify our organization as an employer of choice. This role blends project coordination and design thinking to support the planning and execution of company events, recognition programs, and internal communications. Responsibilities include managing logistics, contributing creative input, and ensuring a consistent and engaging employee experience. Working cross-functionally, the Coordinator helps drive engagement by managing internal surveys, gathering employee feedback, and supporting tools and platforms that foster connection. They also research industry trends to inform strategies that promote a more inclusive, connected, and motivated workforce. This is a hybrid position requiring 3 days a week onsite at our headquarters in Newton, MA. Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference.

Requirements

Associate’s Degree In lieu of a degree, an additional 3 years of experience would be acceptable
3 years’ professional working experience
1 year of program coordinator experience
1 year of event planning and execution experience
Must be flexible and open to change.
Strong organizational skills, with attention to detail, comfortable working autonomously with necessary guidance provided, focus on high quality deliverables, team player/collaborative, and self-starter who is willing to take on tasks necessary to support outcome
Proficiency with computers, including Microsoft Office (Word, PowerPoint, and Excel), Adobe PDF, and experience with Microsoft Teams and the Internet is required
Must have excellent interpersonal skills and the ability to communicate effectively through various media.
Ability to communicate professionally with all levels of management is required.
Adaptability to work in a fast-paced and constantly changing environment

Nice To Haves

Project management tools such as Monday.com or Excel
Some travel may be required
Large scale meeting & event planning experience is preferred
Experience coordinating and administering multiple programs and projects simultaneously while meeting deadlines.
Prior experience with executing events using virtual platforms (ON24)

Responsibilities

Collaborate with the Engagement Team to launch and support internal surveys, including the annual Employee Engagement Survey (EES) and ad hoc surveys.
Coordinate planning meetings, take notes, and track action items to ensure follow-through.
Assist in executing the Rewards and Recognition program, including managing the Awards of Excellence nomination platform and coordinating winner vetting.
Develop engaging internal campaigns featuring custom graphics, videos, and interactive content to celebrate milestones, promote wellness, and highlight DEI initiatives.
Create branded materials such as swag, signage, and digital assets that reflect company values and strategic goals.
Contribute creative input to meetings and events by designing signage and flyers, brainstorming themes, and executing visual and experiential elements such as decorations and custom designs.
Support projects that enhance company culture, communication, and employee engagement.
Help employees navigate internal tools and platforms that foster connection and collaboration.
Stay informed on industry trends and best practices in employee experience and workplace culture.
Analyze employee feedback to identify opportunities for improvement and contribute to strategic engagement initiatives.
Maintain organized spreadsheets and electronic files and create presentations and resources that support team initiatives.