Cultural Broker Family Advocate

Clarvida - Arizona•Phoenix, AZ

1d•$22 - $24

About The Position

Clarvida is hiring a Family Advocate / Cultural Broker to support families involved with the Arizona Department of Child Safety (DCS). This role serves as a trusted advocate, cultural liaison, and system navigator, ensuring families receive fair, culturally appropriate, and equitable services that align with their lived realities. This position is ideal for professionals with lived experience and deep community knowledge, particularly those who have worked alongside African American and Indigenous families in Arizona and understand the historical and systemic biases impacting child welfare outcomes. You will work directly with families, DCS caseworkers, schools, and community partners within the following Arizona zip codes: 85033, 85035, 85037, 85043, and 85307 to reduce barriers, strengthen family voice, and promote culturally responsive decision-making.

Requirements

Bachelor’s degree in Social Work, Psychology, Human Services, or related field OR 4+ years of equivalent experience in child welfare, family advocacy, or human services
Lived experience working with African American and Indigenous communities in Arizona, including navigating cultural bias and systemic inequities
This community-based role requires you to live within approximately 15 minutes of the primary service area to meet response time expectations. The service area includes zip codes 85033, 85035, 85037, 85043, and 85307
Demonstrated ability to advocate for families receiving culturally fair and appropriate services
Strong understanding of Arizona DCS processes and community-based resources
Knowledge of the specific communities and neighborhoods served (including Tempe and surrounding areas)
Ability to obtain and maintain a Level One Fingerprint Clearance Card
Valid Arizona Driver’s License with acceptable driving record
Ability to pass background checks, drug screening (including marijuana), and physical exam if required
Flexible schedule availability (community-based role)

Nice To Haves

Experience as a Family Advocate, Cultural Broker, Parent Partner, Case Aide, or Community Liaison
Familiarity with Indigenous, Tribal, and African American community networks in Arizona
Experience working in in-home, school-based, or community-based settings
Bilingual or bicultural experience strongly encouraged

Responsibilities

Serve as a family advocate and cultural broker, ensuring families receive services that are fair, culturally congruent, and aligned with their needs
Respond to DCS referrals and participate in joint initial responses, with availability within 30 minutes
Deliver services in accordance with the Cultural Brokers Program Manual and DCS guidelines
Advocate for families when cultural misunderstandings, bias, or systemic barriers arise
Support families in navigating child welfare, education, healthcare, and community systems
Services will be provided primarily within the following Arizona zip codes: 85033, 85035, 85037, 85043, and 85307
Provide coaching, mentorship, and strengths-based advocacy to empower family self-sufficiency
Address barriers related to cultural bias, stigma, access to services, and system mistrust
Collaborate with DCS case managers, multidisciplinary teams, schools, and service providers
Build and maintain partnerships with community-based organizations, tribal partners, and faith communities
Track service engagement and align advocacy efforts with case plans and reunification timelines
Maintain an average caseload of approximately 12 families
Participate in team meetings and ensure all practices are trauma-informed and culturally responsive