CUA Case Manager

Asociacion Puertorriquenos En Marcha Inc•Philadelphia, PA

11d

About The Position

The CUA Case Manager plays a critical role in supporting families involved in the child welfare system. This position is responsible for managing a caseload of children and families, conducting regular home visits, developing service plans, and coordinating with various stakeholders to ensure the safety and well-being of children. The Case Manager serves as the primary point of contact for families and is instrumental in helping them achieve reunification, kinship care, or other permanency goals.

Requirements

Must have a Bachelor’s Degree in Social Work or related field including but not limited to sociology, psychology, counseling, criminal justice, education, divinity, or public health administration
A minimum of 1 years of experience in human services preferred
Conducting assessments
Developing and implementing service plans
Monitoring progress and adjusting plans as needed
Familiarity with DHS policies and procedures
Understanding of trauma-informed care and permanency planning
Ability to respond to emergencies and de-escalate situations
Making appropriate referrals for mental health, substance abuse, or domestic violence
Working effectively with families from diverse backgrounds
Building trust and rapport with children and caregivers
Coordinating with schools, courts, healthcare providers, and other service agencies
Participating in team meetings and family group conferences
Writing clear, concise case notes and reports
Communicating effectively with families, supervisors, and stakeholders
Managing a high caseload while meeting deadlines and documentation requirements
Ensuring compliance with legal and procedural standards
Using case management software and digital tools for documentation and communication
Ability to obtain FBI fingerprints, PA criminal record clearance, PA child abuse clearance, medical exam and TB test
Valid driver's license with clean driving record

Responsibilities

Maintain a caseload in accordance with DHS and agency standards.
Conduct comprehensive assessments of family strengths, needs, and risks.
Develop and implement Family Service Plans (FSPs) in collaboration with families and service providers.
Monitor progress toward goals and adjust plans as needed.
Build trusting relationships with children and families through regular home visits and consistent communication.
Provide crisis intervention, advocacy, and referrals to community resources.
Support families in navigating systems such as education, healthcare, behavioral health, and housing.
Work closely with DHS, legal representatives, schools, medical professionals, and behavioral health providers.
Attend and participate in court hearings, Family Team Conferences, and other multidisciplinary meetings.
Ensure timely and accurate documentation in the electronic case management system (ECMS).
Adhere to all DHS, state, and federal regulations regarding child welfare services.
Submit required documentation, reports, and case notes within established timeframes.
Participate in regular supervision, training, and quality assurance activities.

Benefits

Health Insurance through Independence Administrators or $100/ month reimbursement with proof of current insurance
Vision and Dental Plans through SunLife
Basic Life Insurance (100% Employer Funded)
403B Retirement Plan with Company Contribution
Flexible Spending Accounts for Health, Childcare, and Public Transportation expenses
Employee Assistance Program including free counseling, trainings, webinars, and other resources
Could be eligible for the Public Service Loan Forgiveness Program as APM is a non-profit
Voluntary Plans include Accident, Critical Illness, and Hospital Indemnity
Short-term and Long-term Disabilities
Employee Referral Program
20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies
12 Days of Paid Holidays
Use of company vehicle for transportation of children in our care
Convenient parking with parking pass (only for the CUA 5 location)
Mileage Reimbursement