CT Clinical Applications Specialist - West/Central US
About The Position
As the Clinical Applications Specialist (CAS) (ARRT-CT), you will deliver clinical and operational expertise by providing excellent education and training support CT modality to clinical end-users. As a clinical expert, you will be responsible for enhancing the customer experience by supporting our commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Requirements
- Associates degree plus CT Modality certification.
- Comfortable in a clinical/patient environment.
- Willingness to travel extensively 80+% (4-5 days per week including overnights and some weekends) within US via multiple modes of transportation (car, air travel, train etc.) as necessary.
- Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps).
- Ability to learn specialized industry specific software and provide digital education and training solutions.
Nice To Haves
- 10+ years' clinical experience.
- 3+ years' experience using GE CT equipment.
- Strong verbal communication with ability to communicate complex clinical content in an easy-to-understand manner.
- Demonstrated organizational skills to sustain in a dynamic environment.
- Ability to multi-task and make independent decisions while working in a fast-paced environment with multiple and changing priorities.
- Ability to support and contribute to strategy and innovation, through ongoing successes, new expectations and contributions will be generated to transform the clinical education experience.
- Self-confident, service oriented, conscientious, assertive, persistent, achievement-oriented, flexible and a team player.
- Exceptional interpersonal skills.
- Behaviors are adaptive, functional, and constructive.
Responsibilities
- Develop product, clinical, and software knowledge, skills, and competence within the CT modality.
- Correlate theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment.
- Provide pre-sale product clinical evaluations and/or educational sessions to potential customers, develop and administer clinical training to the end-user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).
- Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions.
- Drive realization of revenue through execution of on-site or remote clinical education delivery.
- Produce comprehensive, consistent, and timely completion of documentation requirements pre through post training.
- Provide ongoing post-installation training and support as needed over the lifecycle of the product.
- Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.
Benefits
- Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.
- Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
- GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
- GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
