CSR/Teller

PLANTERS BANK & TRUST CO•Shreveport, LA

12h•Onsite

About The Position

CSR: To promote and maintain positive relations with all customers and potential customers; to open new accounts (Checking, Savings, CD’s, IRA’s); to establish a rapport with the customer for cross-selling other bank products; provides general office support with a variety of clerical activities and related tasks; answers all incoming calls, directing calls to appropriate associates in a professional and courteous manner. Job Description: Teller: Operates a Teller window by providing prompt, efficient and accurate customer service, maintains security of a cash drawer; represents the Bank in a courteous, professional manner alert to customer needs, cross-sells bank products, and refers customers to the appropriate staff. All Planters Bank employees are required to: Be attentive to our customer needs with a welcoming personality. Possess a team oriented attitude with a desire to see success in themselves and others. Maintain a strict standard of confidentiality involving all transactions. Develop a working knowledge of all bank products. Please note- Non qualified applications will not be considered for the position. Likewise, applications with false or incomplete information will also not be considered for the position.

Requirements

Resume Required
High School Diploma or equivalent preferred
Basic Accounting knowledge
6 months of cash handling and balancing money transactions within prior four years
Communication skills in dealing with customers and employees
Satisfactory Credit Bureau and Background Check Report

Nice To Haves

Bank experience not required but strongly preferred

Responsibilities

Promote and maintain positive relations with all customers and potential customers
Open new accounts (Checking, Savings, CD’s, IRA’s)
Establish a rapport with the customer for cross-selling other bank products
Provide general office support with a variety of clerical activities and related tasks
Answer all incoming calls, directing calls to appropriate associates in a professional and courteous manner
Operate a Teller window by providing prompt, efficient and accurate customer service
Maintain security of a cash drawer
Represent the Bank in a courteous, professional manner alert to customer needs
Cross-sell bank products
Refer customers to the appropriate staff
Be attentive to our customer needs with a welcoming personality
Possess a team oriented attitude with a desire to see success in themselves and others
Maintain a strict standard of confidentiality involving all transactions
Develop a working knowledge of all bank products