CSR Materials Administrator

Butler Technical Group•Lenexa, KS

35d•$15 - $19

About The Position

CSR Materials Administrator Location: Lenexa, KS Job ID: #71829 Pay Range: $15-19 Primary Responsibilities Process daily incoming goods and returns into Repair Center database and ERP systems Identify log and track items that can't be inducted due to any discrepancies, paperwork, part number, serial number, RO's , missing in JDE etc. Communicate and coordinate with the internal and external customer for product returns/repair and receiving issues. Maintains delivery records for received products Manage RAI activity, including communication and logging of AWBs and dates Provide daily report-out of key metrics (grief units in house, units added, units cleared, top 5 customers, etc.) Partner with CS order administration focal to minimize units in grief and expedite clearance Control and identification of units in grief Additional tasks/ duties as assigned by logistics Manager Daily cleaning organizing and general housekeeping of your own work area File or scan file all related paperwork to process or close out repairs. Maintain/process paperwork and files per established company procedures Establish and maintain effective working relationships and communications with customers, other employees, supervisors and managers Maintains safe work environment according to all department procedures, federal and state regulations

Requirements

HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 2 years of relevant experience OR In the absence of a HS diploma, GED or AA/AS degree, 4 years of relevant experience is required.
Ability to multi-task, prioritizes, and manage time effectively

Nice To Haves

Detail-Oriented
Strong computer skills
Strong Attention to detail, Accuracy with data entry, and an aptitude for organization
Strong communication skills
Excel, Outlook experience required; PowerPoint, Teams experience strongly preferred
Able to collaborate with customer service representatives, receiving/shipping personnel, and MRO leadership
Prior experience working in materials or customer service role

Responsibilities

Process daily incoming goods and returns into Repair Center database and ERP systems
Identify log and track items that can't be inducted due to any discrepancies, paperwork, part number, serial number, RO's , missing in JDE etc.
Communicate and coordinate with the internal and external customer for product returns/repair and receiving issues.
Maintains delivery records for received products
Manage RAI activity, including communication and logging of AWBs and dates
Provide daily report-out of key metrics (grief units in house, units added, units cleared, top 5 customers, etc.)
Partner with CS order administration focal to minimize units in grief and expedite clearance
Control and identification of units in grief
Additional tasks/ duties as assigned by logistics Manager
Daily cleaning organizing and general housekeeping of your own work area
File or scan file all related paperwork to process or close out repairs. Maintain/process paperwork and files per established company procedures
Establish and maintain effective working relationships and communications with customers, other employees, supervisors and managers
Maintains safe work environment according to all department procedures, federal and state regulations