CSP Operations Manager

Fairview Health Services•Minneapolis, MN

48d

About The Position

Fairview has an immediate opening for an Operations Manager - Central Sterile Processing at the University of Minnesota Medical Center - East Bank. This is a 1.0 FTE (80 hours per two week pay period), benefits-eligible opening. The CSP Operations Manager is responsible for the management of daily operations of the System Central Sterile Services Department to include all sterile processing, decontamination, inventory control, distribution, employee training and quality control. Provides oversight and direction to the System Sterilization Oversight Committee that directs standardization of the Fairview System sterilization processes, policies and procedures, AAMI, AORN, EPA, OSHA, TJC, CMS, Department of Health, Infection Prevention, and other related industry guidelines.

Requirements

Technical degree in Management, Surgical Technology, or Nursing.
B.S./B.A. or
six years directly applicable work experience or equivalent combination of education and experience
5 years experience working in sterile processing, supply chain or in the surgical services department.
3 years of supervisory/management experience in Supply Chain, Materials Management, Sterile Processing, Surgery or related field.
CRCST (Certified Registered Central Service Technician). HSPA CRCST certification is required within 12 months to continue employment.
CHL (Certified Healthcare Leader). HSPA CHL is required with 24 months to continue employment.

Nice To Haves

B.S./B.A. in Management, Business, Nursing, or related field
Production process experience
Operating Room experience.
Six Sigma Training
LEAN Manufacturing
Instrument tracking Systems.
HSPA CRCST, CIS, CHL

Responsibilities

Assumes responsibility for the operation of the System Central Sterile Services Department. Manages the overall operation and activities of the unit.
Recommends and formulates necessary policies that assures compliance with state/federal guidelines, which govern the management of the program and coordinates with Fairview policies.
Determines staffing needs as evidenced by budgetary analysis and/or department indicators on an ongoing basis, providing an appropriate number, mix and selection of competent staff.
Manages the production schedule to ensure the hospitals' surgical instruments, linen, metal ware, implants, and sterile product needs are on time, sterile, functional and complete.
Ensures employees are meeting their daily productivity measures.
Manages business operations
Policy development
Staffing
Knowledge of production, instrument tracking and surgical scheduling systems.
Accountable for planning and financial management for the System Central Sterile Services Department.
Ensures proper utilization of financial resources.
Recommends plans for future developments including changes in staffing, workload, computer hardware/software, space, equipment and employee education.
Assists the director in developing a strategic plan consistent with Fairview's long-range plan.
Assists with the development of and manages to the department dashboard and process improvement initiatives.
Manages finances
Business planning
Strategic planning
Assumes responsibility for compliance with external regulatory agencies
Aware of TJC, AAMI, AORN, OSHA, JC, CMS, Department of Health, Infection Prevention and other regulatory requirements related to instrument processing and employee safety.
Manages and maintains the required documentation related to sterile processing and employee safety.
Provides oversight and direction to the System Sterilization Oversight Committee that directs standardization of Fairview System sterilization processes, policies and procedures, AAMI, AORN, EPA, OSHA, and other related industry guidelines.
Knowledge of applicable legal and regulatory requirements.
Education in the areas of sterile processing
Responsible for Human Resources management of the employees in the Central Sterile Services Department.
Provides supervisor staff with both annual performance reviews and on-going performance feedback and recommendations for staff development.
Counsels staff in Human Resource management issues.
Ensures compliance with HR policies, department guidelines and applicable union contracts.
Provides leadership in team building, employee engagement and conflict management.
Manages people
Performance management skills
Knowledge of applicable HR policies and procedures
Builds teams and promotes partnerships
Conflict management skills
Maintains Customer relationships e.g. Hospital Surgeries, Supply chain, Clinics, Ancillary departments, Vendors providing loaner instruments and linen.
Develops and monitors process improvement initiatives to assure quality standards are being met: Quality of 100% sterile products: complete, functional, and on time.
Rounds at all hospital sites to identify customer needs, process improvement needs, and maintain good customer relations.
Audits compliance of sterilized products.
Interpersonal communication skills
Process Improvement skills, preferred Six sigma, LEAN manufacturing.
Knowledge of the Instrument Tracking system
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level of population served.
Partners with patient/care-giver in determining their sterile produce and instrument needs.
Communicates in a respectful manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on an assessment of learning needs of patient/care-giver.
Knowledge of physical, psychosocial and cognitive developmental needs of population served.
Knowledge of age appropriate outcomes and interventions.