CSO Patient Safety Supporter

Children's Healthcare of Atlanta•Atlanta, GA

12d

About The Position

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s. Provide quality patient safety monitoring services under supervision of a licensed professional. Proactively maintain a safe environment for the patient by providing 1:1 continuous monitoring/reliable video monitoring and reporting potential unsafe and harmful behaviors. Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report. Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow. Have questions about the recruitment process? Check out What to Expect.

Requirements

No minimum experience required
Must have strong communication and interpersonal skills
Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment
High school diploma or equivalent
Basic Life Support (BLS) within 30 days of employment or at time of offer if working in the Emergency Department

Nice To Haves

Experience working in a healthcare setting
Academic healthcare-related courses

Responsibilities

Maintains a safe environment for the patient through 1:1 continuous monitoring that includes remaining within arm’s length and facing the patient at all times, including during bathroom and shower activities.
Complies with all related policies requiring a patient safety supporter role (i.e., suicide policy, restraint policies).
May perform/document components of safety monitoring and general care needs (eating, hydration, and/or elimination).
Performs reliable video monitoring in areas that video monitoring is available and/or performed.
Communicates and interacts with patients and family in a therapeutic and respectful manner, with intent to minimize escalation of behaviors.
Monitors for behavior changes and escalates any untoward events (i.e., behavior changes, violent behavior) to appropriate staff, and responds appropriately to direction given by healthcare team members.
Accompanies patient to medical procedures to maintain 1:1 continuous monitoring requirement.
Accurately documents data collected and behaviors observed on assigned patient in EMR, according to establish time frames.
Participates in transfer of care (patient safety supporter to patient safety supporter, patient safety supporter to nurse, patient safety supporter to other care team members); communicates any special considers, care priorities, and support needs as appropriate.
Maintains patients' rights, including the privacy and security of all confidential and protected health information.
Demonstrates all competencies of the job: a.Initial Competencies b.Ongoing, annual competencies c.Age specific and cultural competencies.
Accompanies patients to various locations on the unit and hospital.
Stocks supplies.
Assists patient with activities of daily living.
Transports labs, medications, blood products, and other items as requested or assigned.
Any other duty as reasonably requested by unit leadership.