CSO Cashier

Suquamish Clearwater Casino Resort•Suquamish, WA

50d•Onsite

About The Position

Processes all cash transactions while providing Spectacular Customer Service. Performs duties in accordance with applicable gaming regulations and policies and procedures.

Requirements

Completes large volume cash transactions and documents regularly and accurately
Demonstrates good problem-solving skills, including handling stressful situations and guest disputes
Excellent math skills
Excellent customer service Ability to work well with guests and other employees
Ability to communicate both in writing and verbally
Good attendance habits
Public relations skills
Ability to follow directions
Ability to trouble shoot basic gaming machine functions
High School Diploma or GED Required.
Cash handling experience preferred.
Minimum of two (2) years large volume cash handling experience is preferred, coupled with a fast-paced business environment.

Responsibilities

Performs all duties within the rules and regulations of Cage Slots Operations consistent with employee handbook
Receives and exchanges cash, checks, gift certificates, gaming chips, slot tickets, and other vouchers from guests
Maintains physical custody of the Cashier's inventory of currency, coins, tokens, forms, documents and records transactions accurately at a cashier station or working on the gaming floor
Handles fill and credit transactions
Processes cash advances and check cashing
Maintains payroll check cashing registry
Performs all duties in accordance with our spectacular customer service standards
Responsible for signing in and out necessary keys for assigned shift
Performs basic troubleshooting on Player Terminals when rotated to floor
Cashes out jackpots under the direct supervision of the Supervisor/Cashier
Effectively, efficiently and professionally communicates with coworkers using electronic media
Responds to customer questions and disputes
Ensures that all player terminals are serviced in a timely manner
Maintains floor cleanliness to project a positive image
Serves as a cashier/floor attendant breaker when assigned
May disburse prepared bank rolls
Communicates via telephone for technical assistance regarding the check cashing system and credit card advances
Other duties as assigned