CSI Case Manager

Community Counseling Centers of Chicago Inc • Chicago, IL

102d

About The Position

Case Manager on the Community Support Individual Team (CSI) will coordinate and provide comprehensive recovery and rehabilitation services to consumers participating in CSI program. Interventions include a range of therapeutic and behavioral services for individuals with both severe mental illnesses and/or substance abuse disorders. Services are generally delivered in the community. Case Manager will provide services in a culturally sensitive and appropriate manner.

Requirements

• High School Diploma with at least 5 years of case management experience
• Knowledge of Recovery principles, Co-occurring Disorders Treatment concepts, and/or Evidence Based Treatment Models preferred
• Excellent interpersonal, verbal, and written communication skills
• Valid Illinois driver’s license is required

Nice To Haves

• Ability to be respectful of the diverse cultures of the people served and to provide culturally appropriate, competent and individualized treatment
• Ability to respond empathically to individuals with mental health issues
• Ability to work collaboratively with individuals with mental health issues toward achieving long-term goals incrementally
• Willingness to develop knowledge of community resources related to benefits, health care, housing and other resources and to assist individuals with accessing these resources
• Clinical competencies, including motivational Interviewing techniques, as aligned with training mandated by C4
• Knowledge of and ability to use appropriate behavior management techniques
• Understanding of personal and professional boundaries
• Ability to plan, develop and manage multiple projects
• Organizational skills
• Time and stress management skills
• Communication skills to include interpersonal, teamwork, and collaboration skills
• Conflict resolution and diplomacy skills
• Computer literacy
• Problem solving skills
• Proficient in Windows environment

Responsibilities

• Provide case management, outreach, and aftercare services
• Assess clients’ functioning, strengths, needs, and diagnosis
• Assess for indicators of abuse
• Develop treatment plan collaboratively with client by defining goals, specific outcomes, and time frames for treatment
• Apply appropriate behavior management techniques
• Provide culturally appropriate, competent and individualized linkage plans in accordance with each client’s age, gender and gender identity, sexual orientation, race, ethnicity, religious beliefs and culture
• Determine appropriate type and level of services utilizing the Level of Care Utilization System for Psychiatric and Addiction Services (LOCUS) developed by the American Association of Community Psychiatrist
• Facilitate psychiatric hospitalization when indicated
• Work cooperatively with other members of the treatment team, offering and accepting assistance when needed
• Maintain positive and mutually respectful relationships with other human service providers, entitlement agencies, health care vendors, and the community
• Assist with outcome measures
• Maintain compliance at all times with clinical documentation, timelines and agency policies and procedures including meeting required timeframes for documentation and service notes
• Report to assigned supervisor and actively seek consultation whenever necessary or requested by supervisor
• Develop close working relationships with DHS and DMH funded agencies, and other mental health service providers throughout the north and west sides of Chicago and suburbs
• Maintain compliance with confidentiality policies and procedures at all times
• Other duties as assigned by supervisor

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 101-250 employees