CSFP Intake Worker

Los Angeles Regional Food Bank•Los Angeles, CA

23h•$20

About The Position

The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. The position of CSFP Intake Worker will provide timely customer service and support to prospective and current participants. Assist with the recruitment, evaluation, enrollment, and orientation of existing and new clients. Provide guidelines to clients regarding the distributed products. (CSFP: Commodity Supplemental Food Program, a USDA program that serves seniors.)

Requirements

High School Diploma or equivalent.
1-2 years’ experience with Social Service Agency.
Must be computer literate.
Must be detail-oriented and pay close attention to accuracy.
Ability to properly handle confidential information and records.
Able to analyze information gathered in order to identify potential problems or discrepancies.
Able to perform duties on a tight schedule.
Familiar with the Los Angeles County area.
Drive personal vehicle to distribution site(s) on a regular basis.
Regularly required to sit, stand for up to 4 hours per day; must be able to bend, squat, push, pull, and lift up bins of product from 25 to 35 pounds in weight from heights of 36” to 48”.
Will be responsible for the timely set up and break down of distribution stations throughout the day, including pop-up canopies, tables and chairs
Possess a valid California Driver’s License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential.
Passion for the Food Bank’s mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability.

Responsibilities

Food Kit Assembly and Management: Assist in the timely assembly of food kits. Conduct inventory to ensure adequate stock. Coordinate with the delivery driver for the setup and breakdown of the distribution area. Ensure a safe and orderly distribution process.
Client Interaction and Solicitation: Solicit potential clients during food distribution at participating agencies. Educate potential clients about the benefits of CSFP. Conduct outreach to attract new clients.
Client Enrollment and CSFP Software Scheduling and Reporting: Enroll clients using the CSFP software. Develop weekly/monthly outreach/intake schedules. Complete monthly reports.
Acknowledge that duties and responsibilities are subject to change based on business needs.

Benefits

Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds
Dental: Employee HMO coverage available at no cost
Vision: Comprehensive vision insurance with generous allowances for examinations and material costs
Flexible Spending Accounts
Employer-paid Life Insurance and Long-Term Disability
Optional Long-Term Care Insurance
403(b) retirement savings plan with employer match
Employee Assistance Program (EAP) with expanded Mental Health
Employee recognition programs
Growth & career development support for professional certifications and additional training resources
Vacation: Two weeks annually for the first three years
Holiday: Nine paid holidays; eligible upon date of hire
Sick Leave Time available