Cryptographic Support Technician

SAIC•Quantico, VA

2d•Onsite

About The Position

Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize, and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The National Security & Space Sector of SAIC is seeking a Cryptographic Support Technician to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single environment (i.e. One IT). Job Description The Cryptographic Support Technician is responsible for the installation, maintenance, and management of cryptographic equipment and communication systems within the organization. This role involves managing COMSEC accounts, performing cryptographic key management, and ensuring secure data communication. The technician will also handle basic IP/Transport/Data Communications troubleshooting and provide technical support for complex local and wide area network systems.

Requirements

Bachelors and nine (9) years or more applicable experience in relevant field. An additional four years of applicable experience may be considered in lieu of a degree
Active Top Secret clearance with SCI eligibility.
Previous experience as a Primary or Alternate COMSEC Custodian for major accounts servicing more than 100 devices.
Experience with various Type 1 cryptographic devices, keys, and loaders.
Basic networking qualifications with specialization in LAN/WAN/Optical systems.
Proficiency in utilizing common ticket systems (Remedy, ServiceNow) and network management tools (GEM ONE, HPOV, HPNA, Solarwinds, MNS, Netcool).

Nice To Haves

Completion of COMSEC Custodian Class.
Specialization in one or more of the following: GDIT KGX, Redx, CCNA/JNCIA, HPOV, COMSEC, VOIP, ITIL V4 Foundations.

Responsibilities

Install cryptographic equipment and pull cable as part of a full refresh installation process.
Configure devices to ensure secure and optimal performance.
Store, load, update, patch, and maintain cryptographic equipment and management systems.
Manage COMSEC accounts, ensuring compliance with all relevant policies and procedures.
Serve as the Primary or Alternate COMSEC Custodian for major accounts servicing more than 100 devices.
Perform regular maintenance on cryptographic systems, including applying updates and patches.
Support the secure operation of various Type 1 cryptographic devices, keys, and loaders.
Maintain detailed records and documentation of cryptographic processes and key usage.
Identify, troubleshoot, and resolve incidents within local and wide area networks, Intranet, Internet, and other data communication systems.
Conduct basic IP/Transport/Data Communications troubleshooting, log reviews, and situational/ad-hoc reporting.
Utilize common ticket systems (e.g., Remedy, ServiceNow) and network management tools (e.g., GEM ONE, HPOV, HPNA, Solarwinds, MNS, Netcool).
Provide support during cryptographic and data communication incidents, ensuring swift resolution of issues.
Document and analyze incidents to improve future response and mitigate risks.
Ensure all cryptographic practices comply with relevant standards, regulations, and organizational policies.
Contribute to the development and implementation of cryptographic policies and procedures.