Provides casework and system navigation to participants. Adheres to compliance of the Westmoreland Certified Recovery Specialist Service Description, guidelines and corporate standards. Works in partnership with case management and treatment programs to develop a comprehensive Recovery Plan and as needed, will accompany case management staff for field engagement services. Completes a needs assessment, monitors coordination of care and progress of clients and connects clients with ancillary services such as housing, employment, transportation, etc. Assists in the coordination of client flow, identification, referral contacts and follow-up. Completes documentation in accordance with regulatory standards, program policy and/or state project requirements. Participates in the CRS on call system and responds in person, as needed, after hours. Collaborates with established community programs and agencies as client advocate with the social services network; to include the court system. Offers guidance on the recovery experience to include stage appropriate recovery education. Assists clients in meeting their recovery goals by utilizing the phases of recovery: engagement, recovery initiation, recovery stabilization and sustained recovery maintenance. Educates consumers, family members and professional staff about the recovery process, the damaging role that stigma can play in understanding recovery and offers support related to obstacles that are often encountered during the recovery journey. Will provide individualized person-centered services and support to assigned clients. Provides vision driven hope and encouragement regarding opportunities for varying levels of involvement in community-based activities (i.e. work, school, relationships, etc.) Other duties as required. Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees