Community Engagement Manager

CenterWell • Asheville, NC

5d • Onsite

About The Position

Become a part of our caring community and help us put health first The Community Engagement Manager will play a pivotal role in expanding our patient base, enhancing our presence, and fostering meaningful relationships within the community. This position is responsible for leading a dynamic team of professionals dedicated to driving new patient acquisition through strategic outreach and engagement initiatives. Location: Asheville NC

Requirements

• Bachelor’s degree in business, marketing, or 5 years of related experience.
• 3+ years of experience in field sales, with at least 1 year in a leadership role.
• Proven track record of meeting and exceeding sales targets.
• Strong understanding of the senior healthcare industry, particularly Medicare Advantage and value-based care.
• Excellent communication, negotiation, and interpersonal skills.
• Strong leadership and team management abilities.
• Ability to analyze data and market trends to inform strategic decisions.
• Strong proficiency in CRM software (Salesforce) and Microsoft Office suite.
• This role is part of Humana's Driver safety program and, therefore, requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
• This is a field sales position, not work from home, and may require evening or weekend hours.

Nice To Haves

• Bilingual Spanish

Responsibilities

• Lead, mentor, and manage a team of community engagement professionals to achieve performance targets.
• Facilitate training programs to enhance team skills in community outreach and patient acquisition.
• Develop and execute comprehensive community engagement strategies to drive new patient acquisition.
• Build and maintain strong relationships with local organizations, businesses, and community leaders.
• Organize and participate in community events and health fairs to engage potential patients.
• Monitor and analyze patient acquisition data and campaign performance to assess effectiveness and identify areas for improvement.
• Ensure all community engagement activities comply with healthcare regulations and organizational policies.
• Stay informed about industry trends and best practices

Benefits

• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level