Community Engagement Manager

Centific•Redmond, WA

12d•$90,000 - $120,000•Onsite

About The Position

We are looking for a Community Engagement Manager to join our team and play a key role in building and strengthening our network of Language talent, GenAI talent and AI research participants across various locales throughout the United States. This role involves establishing a robust talent pool for current and future project needs, with some roles focusing on candidates having STEM backgrounds to ensure technical competence in a wide range of AI and localization projects.

Requirements

Excellent oral and written communication skills with demonstrated critical thinking.
Able to thrive in a challenging and dynamic environment.
Team Player: Strong relationship-nurturing capabilities, both with customers and extended team members.
Ability to inspire trust and create long-term partnerships.
Entrepreneurial Spirit: Self-Starter and self-motivated to aggressively identify leads and create opportunities for the assigned portfolio.
Bachelor’s degree in Linguistics, Communications, Marketing, Human Resources, or a related field.
Strong passion for building communities and fostering relationships.
Creative approach & Social Media expertise.

Nice To Haves

Proven track record of management skills that will facilitate the development of strong networks through the Community Outreach Program
Experience of negotiating at senior level with internal & external stakeholders
Experience of tracking and managing allocated budgets
Effective organization and administrative skills necessary to develop and manage the personnel, financial and physical resources.
Capability of demonstrating strong self-motivation
Possesses the mental stamina to deal effectively with many complex and competing demands
Ability to work unsupervised and to direct own work
Ability to work effectively as an individual, as part of a team and in partnership with others.
The sensitivity, diplomacy and resilience when required
Strong communication and relationship-building skills, with experience in event planning or facilitation preferred.
Proficiency in community-building tools, social media, online forums, and outreach platforms.
Proficiency in multiple languages (preferred)
Experience in community outreach, talent acquisition, or similar roles preferred.
Familiarity with STEM and User Experience fields is a plus.
A positive approach and commitment to Lifelong learning on a corporate and personal level
Committed to continuously improve internal procedures to ensure full legal compliance and delivery of service level agreements
Other Role Requirements

Responsibilities

Develop and nurture relationships with a diverse community of Language talent, GenAI talent and AI research participants across different locales. This will include establishing partnerships with Top Tier universities and educational institutions (including Ivy Leagues)
Identify, engage, and build a talent pipeline of skilled resources in streams of STEM, Medical, Legal, Marketing and other professional fields to support various AI and localization projects.
Partner with hiring and project teams to understand talent requirements and align community-building efforts with immediate and future needs.
Organize, Host & attend virtual or in-person community events, networking sessions or conferences, and informational meetups to attract the right talent.
Participate in creating talent retention strategies alongside the leadership to retain knowledge and talent within the organization
Building, growing, and managing the organization’s online community by actively engaging with various social media platforms.
Generating innovative ideas for content creation and community engagement strategies.
Develop and implement effective talent-sourcing strategies, including networking, referrals, social media outreach, and university tie-ups.
Maintain up-to-date records of community members and talent pool data, ensuring it aligns with the needs of the company’s project pipeline.
Work closely with internal recruitment teams to track, refer, and place community candidates in appropriate roles including internships and requirements for PhD candidates.
Use data insights to inform strategic decisions and optimize community engagement efforts.
Should be willing to travel within and outside of state as needed, should be ok with flexible working hours some holidays and weekends which will be offset on working days. This will be needed to attend some events that may happen during holidays.
Work closely with the talent acquisition, platform, HR, marketing and L&D team to ensure smooth assessment, onboarding and training for the candidates sourced via the Community Engagement Program (Full time, part-time, freelance, contractors).
Liaison with Vendors who can supply freelancers/candidates on a contract basis via Vendors/Part-time and full-time hires.