Crowd Control Specialist - Part Time (Tropicana Atlantic City )

Caesars Entertainment Corporation•Atlantic City, NJ

33d•$21

About The Position

Patrols nightlife venues, showroom, retail outlets and special events to preserve order among patrons and to protect property. Respond to all emergencies, i.e., fire alarms, medical aid, criminal, etc. to give necessary assistance. Circulates among customers to prevent improper activities and to detect persons causing disturbances with other guests, or damaging furnishings of establishment. Warns customers guilty of infractions and evicts them tactfully from premises if they become unruly or ejects them by force, if necessary. Observe, report, and take action on all suspicious or unusual situations and undesirables in the entertainment venue. Maintain a high level of personal integrity and moral conduct free of any questionable association. Provide and create a customer experience that exceeds expectations and builds loyalty. Practice teamwork and support fellow associates to create an energized, positive work atmosphere. Demonstrates Family Style Service at all times. May perform other duties as assigned.

Requirements

High school diploma or equivalent required.
Handcuff/Restraint Training and Liquor Liability Training required.
Must be able to handle all types of customer related situations.
Excellent written and verbal communication skills and the ability to investigate incidents and complete written reports as instructed.
Must have ability to obtain CPR certification.
Required to perform the customer service standards of the department.
Knowledgeable of the Casino Control Act, as well as company and internal controls, policies and procedures.

Nice To Haves

Previous experience in hotel/casino or law enforcement experience preferred, but not required.
Valid NJ Driver's License preferred.

Responsibilities

Patrols nightlife venues, showroom, retail outlets and special events to preserve order among patrons and to protect property.
Respond to all emergencies, i.e., fire alarms, medical aid, criminal, etc. to give necessary assistance.
Circulates among customers to prevent improper activities and to detect persons causing disturbances with other guests, or damaging furnishings of establishment.
Warns customers guilty of infractions and evicts them tactfully from premises if they become unruly or ejects them by force, if necessary.
Observe, report, and take action on all suspicious or unusual situations and undesirables in the entertainment venue.
Maintain a high level of personal integrity and moral conduct free of any questionable association.
Provide and create a customer experience that exceeds expectations and builds loyalty.
Practice teamwork and support fellow associates to create an energized, positive work atmosphere.
Demonstrates Family Style Service at all times.
May perform other duties as assigned.