CRM Solutions Lead

Asar Digital • Lisle, IL

23d • Onsite

About The Position

We are seeking an experienced CRM professional to join our team in our Lisle office. In this role, you will support SAP Sales Cloud / Service Cloud implementations for our clients, serving as a key member of the project team across enterprise CRM programs. The ideal candidate will have strong experience working with enterprise-grade CRM platforms such as SAP, Salesforce, Microsoft Dynamics, Oracle, or similar — and be open to working with SAP Sales/Service Cloud.
This is a full-time opportunity for a motivated professional who wants to grow into a broader leadership role while working on high-impact client engagements.
Travel: Occasional travel to client locations based on project needs.

Requirements

• Experience with enterprise CRM platforms such as SAP, Salesforce, Microsoft Dynamics, Oracle, or similar (implementation, configuration, or business analysis experience)
• Willingness to work with SAP Sales Cloud / Service Cloud (training and support will be provided)
• Strong understanding of CRM processes, especially in sales and service functions
• Experience working directly with clients and cross-functional teams in a consulting, implementation, or business analysis environment
• Ability to lead solution discussions and contribute to architecture decisions
• Strong communication, stakeholder management, and problem-solving skills

Nice To Haves

• Hands-on experience with SAP Sales Cloud and/or SAP Service Cloud
• Prior experience leading CRM implementations as an architect, lead, or senior business analyst
• Experience with system integrations, enterprise architecture, and CRM transformation initiatives
• Background in consulting or client-facing delivery roles

Responsibilities

• Support the architecture, design, and implementation of enterprise CRM solutions for client engagements
• Work closely with business stakeholders, functional teams, and technical teams to define CRM strategy and solution design
• Translate business requirements into scalable and efficient CRM solutions
• Provide guidance on best practices, system design, integration approach, and CRM roadmap
• Support solution planning, estimation, and implementation governance
• Collaborate with client teams during workshops, design sessions, testing, and deployment activities
• Ensure the CRM solution aligns with business goals, user needs, and enterprise standards
• Mentor team members and contribute to building internal CRM and SAP cloud capabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees