CRM Solutions Lead (SAP / Salesforce / Dynamics)

Asar Digital • Chicago, IL

4d • Onsite

About The Position

We’re looking for a CRM Solutions Lead who thinks beyond tools — someone who can design and evolve enterprise CRM systems across platforms. This role is for a systems thinker with experience in platforms like Salesforce, SAP, Microsoft Dynamics, Oracle CRM , or similar — and an interest in expanding into SAP Sales Cloud / Service Cloud .

Requirements

• Experience with enterprise CRM platforms : Salesforce (Sales Cloud / Service Cloud) SAP (CRM, S/4, Sales/Service Cloud) Microsoft Dynamics 365 Oracle CX or similar
• Strong understanding of: CRM processes (Sales, Service, Customer Lifecycle) System integrations (APIs, middleware, data sync) Enterprise system design/architecture thinking
• Experience working in: consulting system implementation or complex cross-functional environments
• Ability to lead discussions around: solution design architecture decisions system trade-offs
• Strong stakeholder management and communication skills
• You do NOT need prior SAP Sales/Service Cloud experience. If you’ve worked with Salesforce, Dynamics, Oracle, or other CRM platforms and understand how to design systems, we’ll support your transition into SAP.

Nice To Haves

• Experience leading CRM implementations as: Solution Architect CRM Lead Senior Consultant
• Exposure to: ERP integrations (SAP, Oracle, etc.) Customer data platforms/data lakes eCommerce / CPQ / Order-to-Cash flows
• Background in CRM transformation or migration projects

Responsibilities

• Lead solution design for enterprise CRM implementations (Sales, Service, Customer Experience)
• Translate business needs into scalable system architecture and data flows
• Define integration approaches (ERP, eCommerce, data platforms, middleware, APIs)
• Drive CRM transformation initiatives across multiple systems and stakeholders
• Facilitate workshops with business and technical teams to shape solutions
• Contribute to architecture decisions , trade-offs, and system design standards
• Guide implementation teams and ensure alignment with long-term architecture
• Mentor team members and help build internal CRM and SAP Cloud capabilities

Benefits

• Work on high-impact CRM transformation programs
• Grow into a Solution Architect / Architecture Lead role
• Expand into SAP Cloud ecosystem with real project exposure
• Influence how enterprise CRM systems are designed — not just implemented

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees