(Remote) CRM Principal Product Owner

Fidelity Life Association • Des Plaines, IL

9d • Remote

About The Position

Key Responsibilities: Build strong relationships with executives, users, vendors, and stakeholders to identify opportunities and address business needs. Lead Agile ceremonies including stand-ups, sprint planning, backlog prioritization, and demos while overseeing feature development and enhancements to improve user and customer experience. Track progress against OKRs and measure impact on business goals using data analytics and market research. Support feature intake and quarterly stakeholder feedback processes. Lead and develop a team of direct reports (Product Owner and Scrum Master) to drive product strategy and execution. Qualifications: Bachelor's degree (BA/BS) or higher in related discipline or equivalent work experience. 10+ years' experience as a Product Owner, Product Manager, or Business Analyst. Experience in working with Agile/Scrum work environment as a Product Owner: writing user stories (JIRA), and following the development process through user story acceptance. Hands-on experience with Salesforce Sales Cloud; familiarity with HubSpot, AWS, and related CRM technologies preferred.

Requirements

• Bachelor's degree (BA/BS) or higher in related discipline or equivalent work experience.
• 10+ years' experience as a Product Owner, Product Manager, or Business Analyst.
• Experience in working with Agile/Scrum work environment as a Product Owner: writing user stories (JIRA), and following the development process through user story acceptance.
• Ability to work independently, prioritize work, and resources while maintaining collaboration with other team members.
• Comfortable leveraging technology to effectively work with virtual teams.
• A creative problem solver with a keen interest in ensuring the best possible experience for our users.
• Open-minded with an innovative mindset, curious to understand and learn new perspectives and technologies.

Nice To Haves

• Hands-on experience with Salesforce Sales Cloud; familiarity with HubSpot, AWS, and related CRM technologies preferred.
• Salesforce Certified Business Analyst and/or Certified Scrum Product Owner

Responsibilities

• Build strong relationships with executives, users, vendors, and stakeholders to identify opportunities and address business needs.
• Lead Agile ceremonies including stand-ups, sprint planning, backlog prioritization, and demos while overseeing feature development and enhancements to improve user and customer experience.
• Track progress against OKRs and measure impact on business goals using data analytics and market research.
• Support feature intake and quarterly stakeholder feedback processes.
• Lead and develop a team of direct reports (Product Owner and Scrum Master) to drive product strategy and execution.

Benefits

• Medical Insurance: Choose from a variety of plans to fit your healthcare needs.
• Dental Insurance: Coverage for preventive, basic, and major dental services.
• Employer-Paid Vision: Comprehensive eye care coverage at no cost to you.
• Employer-Paid Basic Life and AD&D Insurance: Peace of mind and additional protection.
• Employer-Paid Short-Term and Long-Term Disability Insurance: Financial support in case of illness or injury.
• 401(k) Plan: Save for your future with a company match to help you grow your retirement savings.
• PTO and Sick Time accrue each pay period: Take time off when you need it
• Annual Bonus Program: Performance-based bonus to reward your hard work.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 51-100 employees