CRM Marketing Campaign Coordinator

Papa John's • Atlanta, GA

2d

About The Position

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today! Job Summary The Customer Relationship Management (CRM) Marketing Campaign Coordinator is responsible for managing the coordination and execution of integrated marketing campaigns across Papa John’s owned CRM channels. This role requires highly organized and detail-oriented actions to assist with campaign logistics, content creation, data analysis, and administrative tasks. The CRM Marketing Campaign Coordinator is responsible to support the execution of customer marketing strategies and initiatives across the QSR franchise network. using the CRM tools and technology (Braze), including set up, training and ongoing support.

Requirements

• Bachelor’s degree in marketing, communications, or related field.
• 1-3 years of experience in a marketing support role.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with marketing automation tools and customer marketing systems.
• Ability to work independently and as part of a team.
• Detail-oriented and able to manage multiple projects simultaneously.
• Understanding of marketing principles and customer engagement strategies.
• Problem Solving: proactive approach to solving problems, ability to troubleshoot and use logic to solve problems
• Process Improvement: Strive to continually improve
• Ability to communicate and influence leaders at varying levels of the organization
• Ability to develop and maintain positive business relationships, foster an environment of mutual respect, and lead teams through influence.

Nice To Haves

• Experience with content creation, social media management, or email marketing is a plus.
• Familiarity with the QSR industry is a plus

Responsibilities

• Assist with the planning and executing customer marketing campaigns across various channels, including email, social media, and in-store promotions.
• Create and curate engaging content for marketing campaigns, such as email newsletters, social media posts, and website content.
• Maintain customer databases and ensure data accuracy and integrity.
• Track and analyze campaign performance metrics to identify areas for improvement.
• Prepare reports and presentations on campaign results and key insights.
• Coordinate with vendors and internal teams to ensure the timely delivery of marketing materials and resources.
• Provide administrative support to the Customer Marketing team, including scheduling meetings, managing calendars, and processing invoices.
• Assist with market research and competitive analysis.
• Troubleshoot issues with the Braze team and within the Braze platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees