CRM Coordinator - Hybrid (Las Vegas or Jersey City)

Caesars Entertainment•Jersey City, NJ

3d•Hybrid

About The Position

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY The Sportsbook CRM Coordinator is responsible for assisting the Caesars Sportsbook marketing strategy and CRM teams in executing the digital sportsbook customer communications plan. This position can be based in Las Vegas, NV or Jersey City, New Jersey.

Requirements

Bachelor’s Degree in Marketing or related field
1-2 years of applicable marketing experience
Computer literate; experience working with Microsoft Suite, Adobe, Salesforce, Airship, Optimove, Wrike and other marketing products a plus
Must be able to organize and maintain a wide variety of activities in a multi-tasking fast-paced environment
Flexible schedule required to adhere to Sportsbook customer needs with ability to cover weeknight and weekend shifts as required
Minimum 21 years of age
Ability to obtain and maintain any required Gaming Licenses.
Excellent interpersonal communication, team building, and problem-solving skills are required
Strong organizational skills and attention to detail
Understanding of business acumen to troubleshoot and solve problems with guidance from supervisor
Experience executing business plans with digital/marketing counterparts
Ability to uphold the highest level of integrity in all situations and recognize standards required by a regulated business
Track record of working against deadlines
Attention to detail and prioritization of accuracy

Nice To Haves

Experience within the Sportsbook or Casino industry preferred but not required
Experience working in a regulated industry a plus but not required

Responsibilities

Deploy and coordinate customer acquisition and retention messaging
Coordinate pre-planned and live, in-the-moment messaging to meet customer needs and business objectives
Manage the day-to-day execution of messaging material to maintain quality assurance
Validate all copy and graphic materials upon receipt
Ensure all marketing and promotional materials are deployed accurately and in a timely manner to meet deadlines