Critical Time Intervention (CTI) Case Manager

The Arc Jefferson - St. Lawrence•Watertown, NY

10d•Onsite

About The Position

Responsible for providing comprehensive case management for the Critical Time Intervention (CTI) program, a short-term intensive case management program which provides support for individuals with dual diagnoses of mental health conditions and developmental disabilities in a time of transition. Support clients to gain and maintain resources and stability in the community.

Requirements

Bachelor’s Degree in Social Work, Human Services, or related filed, Masters Preferred.
Experience in case management in a mental health, social services, or housing program.
Authorized to work in the United States.
Excellent oral and written skills
Ability to effectively communicate with various socio-economic and culturally diverse backgrounds
Good organizational and time management skills
Understand and embrace person-centered services
Computer literacy

Nice To Haves

Experience working with people with intellectual/developmental disabilities preferred.

Responsibilities

Implement program goals, objectives and strategies in alignment with client needs and relevant methodologies.
Coordinate in person meetings with clients and complete all assessments and collaboratively develop CTI phase work plans with clients.
Facilitate networking with community mental health partners and other community organizations to enhance, service delivery and support client needs.
Educate and work with families, caregivers, natural supports and community partners to support client stabilization in community and at home.
Coordination of services, including mental health, substance use treatment, housing, employment, social services, and any addition services client may require.
Advocate for clients, working to reduce barriers to services and increase access to resources.
Monitor client progress and outcomes and adjust service plans as needed to support successful transitions to permanent housing and stabilization of mental health.
Maintain accurate and up-to-date client records, data, and documentation in accordance with organizational policies and funding requirements.
Deliver personalized, culturally competent, and trauma-informed care to all program recipients
Attend weekly CTI team meetings.