Critical Operations Manager

Meta Platforms, Inc.•Bowling Green, OH

34d

About The Position

Meta is seeking a Critical Operations Manager to join our Data Center Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Critical Operations Manager (COM) is responsible for the safe and effective operations, maintenance, and modernization of a ~30-70 MW data center. This person must be familiar with equipment utilized in critical environments, maintain a focus on continuous improvement as well as operational rigor, and enjoy managing a team. About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Requirements

8+ years of experience in critical facilities operations
3+ years of experience in team management
Proficient with maintenance management programs
Regularly walk on flat and uneven terrain
Work at varying heights and from ladders
Lift and/or move 45 pounds or more regularly
Use hands and fingers for various tasks, including reaching/pushing/pulling with hands/arms/shoulders, stooping, kneeling, crouching, and crawling

Nice To Haves

7+ years experience in a data center or other critical environment
Trade Certification or state license in Mechanical (HVAC)
Equipment field service engineering experience

Responsibilities

Develop and execute tactical and strategic plans to safely and effectively operate, maintain, and modernize physical infrastructure
Manage a team of Lead Building Engineers, Critical Facility Engineers, and Facility Project Manager through effective leadership, coaching, and performance management
Review and approve procedures based on internal standards and industry best practices
Investigate incidents, conduct root cause analysis, and implement corrective actions to improve operations
Collaborate with peer Critical Operations Managers to ensure consistency in strategy, approach, and delivery of critical operations
Maintain partnerships with technical and support teams to achieve maximum uptime and ensure seamless operations
Support the environmental, health and safety (EHS) program and ensure adherence to Meta Safety Policies and Procedures
Routinely inspect buildings, grounds, and critical equipment to identify potential issues and implement corrective actions
Ensure compliance with work management processes, including CMMS and EAM, and industry standards
Develop and maintain a comprehensive incident response program, including emergency operating procedures and business continuity plans
Support construction project execution (new & retrofit) in the data center, ensuring adherence to construction processes while supporting the critical operations environment
Occasional travel as required (<10%), with more travel possible during onboarding