Critical Facilities Manager

Skybox Critical Operations • Pflugerville, TX

6d

About The Position

The Critical Facilities Manager (CFM) is responsible for overseeing all aspects of a large data center or campus, including operations, maintenance, compliance, and personnel management. This role requires strong leadership, strategic thinking, and a deep understanding of data center best practices. The CFM will lead and mentor a team of facilities professionals, ensuring the highest levels of uptime and reliability.

Requirements

• Strong client-service orientation and proven team player
• Proficiency in the Microsoft Office Suite
• Handling confidential information with professionalism and discretion
• Excellent verbal, written, and interpersonal communication skills
• Exceptional time and task management skills to meet strict deadlines
• Self-motivated to see tasks and projects to completion with minimal supervision
• Ability to interact positively and professionally internally and externally with all levels of an organization
• Exceptional organizational, quantitative, and problem-solving skills
• Ability to approach problems both logically and creatively
• Effectively manage teams and projects
• Proven results in budgeting, reporting, cost estimation, engineering knowledge, and personnel management experience
• Intimate knowledge of security and compliance relating to data center best practices
• Detailed technical knowledge for various systems such as: electrical distribution, emergency/standby power, HVAC, fire, and monitoring and control

Responsibilities

• Manage day-to-day customer relationship(s) and ensure proper planning, notification, reporting and prompt resolution of any issues to meet all Service Level Agreement commitments
• Build and foster a positive team environment through inclusion, empowerment, development, and open communication
• Create, implement, and maintain facility policies, procedures and organizational structure within the boundaries established by management and corporate policy while aligning with federal, state, and local operating regulations or laws
• Develop and coordinate maintenance agreements, maintenance procedures, testing procedures, and inspections, as well as internal and external audit support
• Provide 100% uptime of all critical systems including mechanical, life safety, access control, surveillance, monitoring, and control systems utilizing in-house and vendor support
• Develop emergency response, response management and incident reporting plans
• Ensure the pro-active delivery of facilities support, capital projects, maintenance planning, and business continuity/disaster recovery planning
• Develop and manage the operations and capital budgets
• Use comparative analysis to between mechanical and controls systems performance and key performance indicators to monitor the effectiveness of operational programs through benchmarking and the utilization of best practices
• Approve all electrical and mechanical corrective issues within the data center to ensure resolution while minimizing risk
• Perform quality control reviews of processes and completed projects to ensure accuracy, clarity, and continual improvement
• Audit CMMS work-orders, equipment history records, and schedules to help maintain 100% accuracy in documentation
• Review responses to deficiency reports and ensures necessary corrective action is taken
• Insist on strict adherence to change control activities
• Develop and administer a training program to further the professional growth of the facilities department and ensure a safe working environment for all departments
• Ensure all vendors and customers are abiding by critical facility work rules
• Support site specific accreditation efforts
• Be available onsite during business hours and on call at all other times
• Keep facility clean and free of debris, including overseeing property management such as janitorial services and landscaping
• Follow Skybox policies and procedures
• Perform other work and special projects as assigned by Skybox leadership team

Benefits

• comprehensive benefits package with generous 401k matching and immediate vesting
• exciting opportunities for career growth
• a robust health and wellness program
• a competitive time off policy

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed