Critical Environments Manager

Yondr Group

About The Position

The Critical Environment Manager is key to all processes and procedures required to maintain and operate a Data Center in the most effective and efficient way possible. The CEM will support the global alignment of the company by developing processes and procedures, providing training, auditing correct usage and identifying and implement improvements (continuous improvement cycle).

Requirements

Qualified to degree level, or similar experience, with approximately 3-5 years of post-graduate delivery experience
Evidence of a strong critical mindset
Process driven
Ability to work across cross functional groups within an organization
Evidence of strong interpersonal and people management skills are essential
Logical, considered and professional, with an ability to work collaboratively with a varied stakeholder group
Ability to multitask
Ability to understand the wider picture whilst devoting attention to detail
Proactive, diligent, able and willing to think ahead.
Attitude: characterized by enthusiasm, commitment to personal and divisional success
Quality driven; demonstrates attitude and experience of delivery projects based on quality, attention to detail and client satisfaction

Responsibilities

The Critical Environments team serves as the owner and developer of Global Operations Playbook
Assess Campus Leadership to align Global Operations Playbook to local and customer requirements by creating site specific processes.
Assist Campus Operations Manager and commercial Director in development of other processes which are of a commercial nature which will include Security access and procedure model and implementations of SLA agreements for the purpose of Yondr Client, and Yondr FM service provider
Assist Data Center Service Delivery Manager in development of Logistics processes
Manage Root Cause process
Promote “lessons learned” approach, ensuring all information for future use is readily and easily accessible to key stakeholders and is being utilized to improve and innovate
Development of Audit scope and schedule for internal Data Center Operations team. Audit will cover all critical processes essential for the continued successful operation of the Data Center
Conduct routine site visits and audit sites and site Vendors.
Development and implementation of Critical Environment Training
Main point of contact for CAFM development
Responsible for compliance of Procedures and ensuring innovation is considered for continuous improvement
Maintain understanding of the changing Data Center market through researching new technologies and innovations.
With the assistance of the Technology department, ensure energy management is operated at best efficiency, and in scope with all in country requirements.