Critical Environment Technician, ADC InfraOps DCEO

Amazon•Jessup, MD

5d•$31 - $55•Onsite

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Data Center Engineering Operations Technician (EOT) are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Requirements

1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
High school or equivalent diploma
Current, active US Government Security Clearance of TS/SCI with Polygraph

Nice To Haves

2+ years of data center engineering experience
Knowledge of BMS and EPMS control systems and data collection/trending

Responsibilities

Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
Troubleshoot of facility and rack-level events within internal SLAs
Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
Provide support to Data Center Operations technicians
Perform root cause analysis of equipment failures
Ensure all safety procedures are adhered to while performing work
Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
Utilize internal CMMS to manage building workflows and spare part inventory
Supervise contractors who perform servicing or preventive maintenance
Respond to off hour emergency calls per on call rotation for any one of the region’s sites
Fully comply with all physical security procedures and policies
Drive innovation while reducing operational costs in the facilities
Manipulate small wires and objects Perform the following tasks, with or without reasonable accommodation:
Walk job sites in uneven terrain
Work at heights and from ladders
Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
Bend or twist the body into unusual positions while working
Push or pull heavy objects into position
Work in noisy environments

Benefits

health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
paid time off
parental leave

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