Critical Environment Program Manager

Microsoft • Cheyenne, WY

6h • Onsite

About The Position

Microsoft’s Cloud Operations & Innovation (CO+I) powers its cloud services. As a CO+I Critical Environment Program Manager, you will play a key role in delivering core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I focuses on employee development, offering trainings, Career Rotation Programs, Diversity & Inclusion events, and professional certifications. The global infrastructure includes over 200 datacenters in 32 countries and millions of servers, managed by subject matter experts supporting over 1 billion customers and 20 million businesses worldwide. This is an on-site role at Microsoft’s Cheyenne, WY datacenter campus. The company prioritizes environmental sustainability and optimization in datacenter design and operations to meet evolving business demands. Microsoft's mission is to empower every person and organization to achieve more, fostering a culture of inclusion, respect, integrity, and accountability.

Requirements

• High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
• Pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

• 3+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
• Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.
• 6 months + of experience working with the operation of building cooling, electrical, mechanical, and life safety systems
• 6 months + of experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS)
• 3+ years of experience with project management or relevant certification/training in project management
• Associate’s or Bachelor’s degree in applicable engineering field or mechanical or electrical trades
• 3+ years experience working on large scale projects.

Responsibilities

• Establish strong working relationships with customers.
• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
• Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment.
• Utilize CMMS and monitor the performance of electrical plant and machinery, ensuring work is undertaken to prevent failure/loss of the plant and equipment and the production of work order and allocating the work daily to the Technicians, monitoring progress, and inspecting completed work to ensure the required standards are achieved.
• Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency.
• Ensure compliance with infrastructure operations standardization
• Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed.
• Assist technicians in times of emergencies, job training, and providing input/recommendations on electrical/mechanical design parameters.
• Management of small-to-medium projects from conception to completion
• Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational polices, procedures, and standards.
• Driving cost/energy efficiency projects
• Identifying single points-of-failure at regional datacenter locations
• Coordinate, plan, schedule, and supervise CE audits and compliance verifications
• Drive identification and remediation of vulnerabilities (such as single points of failure).
• Provide recommendations on new data center equipment designs, technologies, and construction methods.
• Share best practices, assists others in learning role, process, procedures; and mentors others
• Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
• Realize the impact of change on others
• Learn, live, and coach the One Microsoft culture and values.
• Lead through change by bringing clarity, generating energy, and delivering success
• Embody our culture and values
• Removes barriers to agility to enable the team to shift priorities quickly without losing productivity.

Benefits

• personal and professional development of all employees
• trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications
• Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees