Microsoft-posted 6 months ago
$102,600 - $202,800/Yr
Full-time • Mid Level
Onsite • Fayetteville, GA
Publishing Industries

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

  • Establish strong working relationships with customers.
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter.
  • Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment.
  • Utilize CMMS and monitor the performance of electrical plant and machinery, ensuring work is undertaken to prevent failure/loss of the plant and equipment.
  • Produce work orders and allocate the work daily to the Technicians, monitoring progress, and inspecting completed work to ensure the required standards are achieved.
  • Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency.
  • Ensure compliance with infrastructure operations standardization.
  • Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed.
  • Assist technicians in times of emergencies, job training, and provide input/recommendations on electrical/mechanical design parameters.
  • Manage small-to-medium projects from conception to completion.
  • Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational policies, procedures, and standards.
  • Drive cost/energy efficiency projects.
  • Identify single points-of-failure at regional datacenter locations.
  • Coordinate, plan, schedule, and supervise CE audits and compliance verifications.
  • Drive identification and remediation of vulnerabilities (such as single points of failure).
  • Provide recommendations on new data center equipment designs, technologies, and construction methods.
  • Promote a culture of safety, security, and compliance in all aspects of datacenter activities.
  • Share best practices, assist others in learning role, process, procedures; and mentor others.
  • Realize the impact of change on others.
  • Learn, live, and coach the One Microsoft culture and values.
  • Lead through change by bringing clarity, generating energy, and delivering success.
  • Remove barriers to agility to enable the team to shift priorities quickly without losing productivity.
  • High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience.
  • 1+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
  • Ability to meet Microsoft, customer and/or government security screening requirements.
  • Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.
  • 1+ years experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS).
  • Experience with project management or relevant certification/training in project management.
  • Associate's or Bachelor's degree in applicable engineering field or mechanical or electrical trades.
  • 3+ years experience working on large scale projects.
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect
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