Critical Concern Quality Engineer

Ford MotorDearborn, MI
1d$84,480 - $162,120

About The Position

The Critical Concern Engineer is a key member of the Critical Concern Review Group, Customer Satisfaction Forum, and the Emission Problem Review Committee. The Critical Concern Engineer has several responsibilities associated with potential Recall or Customer-Notified Field Service Actions and is instrumental in ensuring the meticulous application of our comprehensive 14D structured problem-solving methodology from investigation through implementation.

Requirements

  • Bachelor of Engineering Degree or equivalent
  • 3-5 years of engineering design and release, manufacturing, or STA experience
  • Proficient in MS Office – Word, Excel, PowerPoint, and Outlook required
  • Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
  • In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

Nice To Haves

  • Master's Degree in Engineering or Business Administration is a plus
  • Black Belt experience is greatly helpful
  • Understanding of linkages between Design and Process Failure Mode and Effects Analysis (DFMEA/PFMEA), design and Product Verification Plans, and Engineering Specifications and their application to components/sub systems/systems
  • Prior automotive plant or launch experience beneficial, but not mandatory

Responsibilities

  • Manage potential safety, regulatory compliance, and high-impact quality concern investigations
  • Lead and guide the preparation of problem-solving and business case documents for internal reviews (i.e., 8D, FMEA, 3-legged 5 whys, etc.)
  • Collaborate with, coach, and critique presentation materials prepared by product development, manufacturing, supplier, and quality team members for internal reviews
  • Engage and provide direction as needed to assembly plant and engineering teams for issues necessitating the resolution of vehicle concerns before they are released for shipment
  • Work with safety, legal counsel, purchasing, manufacturing, and service activities within the company in orchestrating recalls based on established corporate procedures
  • Work with fleet service engineering for early warning of potential safety or high-impact quality concerns

Benefits

  • Immediate medical, dental, and prescription drug coverage
  • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare, and more
  • Family building benefits, including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members, and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
  • Paid time off and the option to purchase additional vacation time
  • This position is a salary grade 7 and ranges from $84,480-141,360.
  • This position is a salary grade 8 and ranges from $96,720-162,120.
  • For more information on salary and benefits, click here: https://fordcareers.co/GSR
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