Critical Concern Quality Engineer

Ford • Dearborn, MI

1d • $84,480 - $162,120 • Hybrid

About The Position

The Critical Concern Engineer is a key member of the Critical Concern Review Group, Customer Satisfaction Forum, and the Emission Problem Review Committee. The Critical Concern Engineer has several responsibilities associated with potential Recall or Customer-Notified Field Service Actions and is instrumental in ensuring the meticulous application of our comprehensive 14D structured problem-solving methodology from investigation through implementation.
Manage potential safety, regulatory compliance, and high-impact quality concern investigations
Lead and guide the preparation of problem-solving and business case documents for internal reviews (i.e., 8D, FMEA, 3-legged 5 whys, etc.)
Collaborate with, coach, and critique presentation materials prepared by product development, manufacturing, supplier, and quality team members for internal reviews · Engage and provide direction as needed to assembly plant and engineering teams for issues necessitating the resolution of vehicle concerns before they are released for shipment
Work with safety, legal counsel, purchasing, manufacturing, and service activities within the company in orchestrating recalls based on established corporate procedures
Work with fleet service engineering for early warning of potential safety or high-impact quality concerns
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

Requirements

• Bachelor of Engineering Degree or equivalent
• 3-5 years of engineering design and release, manufacturing, or STA experience
• Understanding of linkages between Design and Process Failure Mode and Effects Analysis (DFMEA/PFMEA), design and Product Verification Plans, and Engineering Specifications and their application to components/sub systems/systems
• Proficient in MS Office – Word, Excel, PowerPoint, and Outlook required

Nice To Haves

• Master's Degree in Engineering or Business Administration is a plus
• Black Belt experience is greatly helpful
• Prior automotive plant or launch experience beneficial, but not mandatory

Responsibilities

• Manage potential safety, regulatory compliance, and high-impact quality concern investigations
• Lead and guide the preparation of problem-solving and business case documents for internal reviews (i.e., 8D, FMEA, 3-legged 5 whys, etc.)
• Collaborate with, coach, and critique presentation materials prepared by product development, manufacturing, supplier, and quality team members for internal reviews
• Engage and provide direction as needed to assembly plant and engineering teams for issues necessitating the resolution of vehicle concerns before they are released for shipment
• Work with safety, legal counsel, purchasing, manufacturing, and service activities within the company in orchestrating recalls based on established corporate procedures
• Work with fleet service engineering for early warning of potential safety or high-impact quality concerns

Benefits

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare, and more
• Family building benefits, including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees